Executive Director, Field Sales (Drunk Elephant)

Date:  Jun 23, 2022
Location:  n/a
Company:  Shiseido
Country/Region:  US
Custom Field 4:  Employee (Permanent)
Company:  Shiseido

Job Summary:

The Executive Director, Field Sales will provide leadership in driving sales and developing high performing field teams. This position will lead the Regional Sales Directors and their teams to strategically plan and execute sales strategies in conjunction with corporate and retail partners. The ED will establish and maintain strong working relationships with internal and external partners to drive sales and increase in-store opportunities and positioning.


Primary Duties & Responsibilities:

  • Lead and manage the Regional Sales Directors by giving clear goals and feedback to achieve retail sales plans and foster a culture of accountability with their teams.
  • Work with RSD’s to positively impact the performance of the Selling and Education Executives by implementing support tools, productivity initiatives, and account and territory planning methodologies.
  • Provide ongoing performance management, developing the team through coaching, mentoring, on-the-job development, and seizing other appropriate developmental opportunities. 
  • Effectively manage field team to build and support robust freelance structure, maximizing budget and meeting/exceeding ROI targets.
  • Accountable for the establishment and achievement of annual, monthly, and weekly sales objectives in coordination with the overall business plan.
  • Work in partnership with ED, Key Accounts to create strategies to ensure achievement of retail sales plans by building brand and category growth.
  • Understand key trends in the marketplace, with a strong understanding of the consumer decision journey, to identify growth opportunities.
  • Work in conjunction with retailer sales leadership teams to create strategies to drive sales through new product launches, promotions, and events, according to changing market trends.
  • Identify and share best practices between all teams within the US portfolio, ensuring sales goals and strategies are cascaded to field teams.
  • Create and initiate best in class customer service within the field team to build brand love with retailer staff and customers.
  • Lead market tours to evaluate business needs and assess the level of impact of current strategies.
  • Ensure brand integrity maintained in all locations.
  • Requires up to 50% travel


Working Relationships/Key Stakeholders:

  • Collaborate with ED and KAE of sell-in on retail sales projections, retailer in-store promotions, events, and sales strategies.
  • Partner with Education team to develop/identify training solutions including review and customization of training presentations and materials to field teams.
  • Communicate with marketing team regarding brand integrity and presentation in brick-and-mortar locations, including disclosing visual merchandising issues and opportunities.
  • Work with finance/ops team on revision/maintenance of freelance budget to maximize company’s profitability.


Financial Accountability

  • Achievement of retail sales plans across all designated accounts.
  • Responsible for field budgets and ROI management.


Qualifications & Competencies:

  • Bachelors’ Degree preferred
  • 10 years sales, field sales, brand, or merchant experience
  • 5-10 years of experience managing people with the ability to effectively lead and develop diverse, results-oriented teams
  • Consistently display high energy. 
  • Diplomatic and able to communicate a clear and concise, fact-based position
  • Experience within the wholesale retail environment, specific to cosmetics
  • Ability to create and analyze business strategies
  • Ability to listen to and understand the needs of the customer, translating those needs into strategic direction
  • Ability to work collaboratively and build positive/effective business partnerships
  • Ability to interact with all levels of management in a fast-paced, high-growth, changing environment
  • Must have outstanding interpersonal and communication skills, both verbal and written
  • Effective planning, organizational and time management skills




Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law

Nearest Major Market: Utica

Job Segment: Retail Sales, Sales Management, Field Sales, Manager, Retail, Sales, Management