Supply Planning Global Business Process Expert (SP GBPE)

Date:  Jan 14, 2022
Location:  Tokyo
Company:  Shiseido
Country/Region:  JP
Custom Field 4:  Employee (Permanent)
Company:  Shiseido

Location: Tokyo
Division:  Business Transformation Dept.
Job level: Staff/Manager
Report to: Group Manager
Contract type: Full time


Key Objectives of the Role


The Global Business Process Expert for Supply Planning helps design and maintain the Global business process model for Forecast to Stock – Supply Planning.  The role is responsible to standardize/harmonize Supply planning processes globally across Shiseido and support the FTS process team to act as the custodian and design authority for all FTS Supply planning processes. Working with the other Global Business Process Experts (GBPEs), the GBPE for SP defines standards on the best practice supply planning process flows. This includes aligning business processes at sites with the global business process model. In addition, the GBPE for SP supports the sites during regional deployments by delivering process expertise and knowledge, process and application training along with project support.


The GBPE will also work across all regions with Regional Process Experts, Leads and users to understand and document current processes, while driving buy-in to adopt best practices which increase end-user satisfaction levels and business productivity using process improvement methodology and tools.

The GBPE for PTP will work closely with the SN GBPL, Process Leads and Experts to identify, and design processes that deliver value through the implementation of S4 HANA and SAP ARIBA functionalities. 

The role is also responsible to work with the Global solution team to align PTP processes with the our UPM (Unified Process Model). The role will require an intimate knowledge of Procure to Pay Processes such as Direct and Indirect Purchasing, Purchase Order Management, Sourcing strategy, Supplier Contract Management, Collaboration with Suppliers and Contract Manufacturing Organizations - preferably in the Consumer Goods Sector (prestige brands). In addition, a good understanding of integration touchpoints between PTP and other processes such as FTS, ITD, OTC, MTE, MES and RTR is essential. 




Key Responsibilities


1.    Support the FTS SP-PP GBPE to lead standardization and alignment to best practice of business process for each region/country in scope
2.    Work with the GBPE and regional business stakeholders to develop business processes for the global solution:
    •    Drive global process design and continuously align with the business process experts across all regions
    •    Ensure to develop standardized business processes based on best practice
    •    Drive the Global process design for S4 HANA and IBP in FTS area
3.    Govern the global solution:
    •    Manage the business requirements for all template change requests
    •    Provide a fit-gap analysis against global solution to prevent region-specific solutions
    •    Communicate regularly with the business process experts across regions and GBPL on design updates and proposals
    •    Support Change Management activities aimed at deployment of target business processes and technology to related Business Function
4.    Other responsibilities:
    •    Propose customization to global process where there is business benefit
    •    Quantify, document and monitor benefits of process improvements through S4/HANA and IBP
    •    Work with other pillars and GBPEs to ensure interaction of FTS with MTE, OTC, PTP and ITD





Competency / Qualification, Education, Experiences etc.


  1. Experience of business processes and data model implemented at Shiseido or similar corporates
  2. Strong knowledge of Forecasting and Planning Processes, Standards and Operations
  3. Deep experience in process design, analysis and harmonization
  4. Knowledge of FTS applications
  5. Experience working within an agile, matrix organized team
  6. Experience working with diverse team of internal and external personnel
  7. Ability to successfully engage and manage senior stakeholders
  8. Knowledge of IBP-SP - Preferred
  9. Knowledge of S4 HANA – Preferred
  10. Knowledge of APO - Preferred
  11. Fluency in English is a must


Other Requirements


1.    Communicate effectively, verbally and in writing, to interact effectively with internal and external stakeholders, peers, management and cross-functional areas, to clearly and concisely communicate (written and oral) technical information to non-technical audience, to process owner relationship development skills and facilitation skills with both technical and non-technical personnel
2.    Draw out information and develop in-depth understanding of complex processes
3.    Determine/refine business requirements
4.    Manage time effectively, to meet schedules and deadlines, to work under time pressure, and pay close attention to detail
5.    Analyze and identify process alternatives to meet the objective to standardize the processes
6.    Constantly seek and acquire knowledge of Forecast to Stock processes
7.    Drive and force decision process 
8.    Experience in identifying assumptions, constraints, dependencies and risks
9.    Facilitation of meeting and workshops 
10.    Demonstrated thirst for keeping abreast of standardization of FTS best practice processes 


Job Segment: Business Process, Supply, Supply Planner, Supply Chain, Change Management, Management, Operations