Supply Network - PTP Global Business Process Expert (GBPE)

Date:  Jun 14, 2022
Location:  Tokyo
Company:  Shiseido
Country/Region:  JP
Custom Field 4:  Employee (Permanent)
Company:  Shiseido

Location: Shiodome HQ 
Division:  Business Transformation Dept.
Job level: Staff / Manager
Report to: Group Manager
Contract type: Full time


Purpose of the Position


The Global Business Process Expert for PTP designs and maintains the Global business process model for Procure to Pay processes. The role is responsible to standardize and harmonize PTP processes globally across Shiseido and act as the custodian and design authority for all processes. Working with the team, the GBPE for PTP defines standards on the best practice process flows. This includes aligning business processes at sites with the global business process model. In addition, the GBPE for PTP supports the sites during regional deployments by delivering process expertise and knowledge, process and application training along with project support. 


The GBPE will also work across all regions with Regional Process Experts and users to understand and document current processes, while driving buy-in to adopt best practices which increase end-user satisfaction levels and business productivity using process improvement methodology and tools.


The GBPE for PTP will work closely with the SN GBPL, Process Leads and Experts to identify, and design processes that deliver value through the implementation of S4 HANA functionalities.  
The role is also responsible to work with the Global solution team to align PTP processes with the Focus UPM (Unified Process Model). The role will require an intimate knowledge of MRP, Purchase Order Management, Intercompany, Collaboration with Suppliers and Contract Manufacturing Organizations - preferably in the Consumer Goods Sector (prestige brands). In addition, a good understanding of integration touchpoints between PTP and other processes such as FTS, ITD, OTC, MTE, MES and RTR is essential.


Key Responsibilities


1.    Act on behalf of the PTP GBPL to lead standardization and alignment to best practice of PTP business process for each region/country in scope
2.    Develop business processes for the global solution:

  • Drive global process design and continuously align with the business process experts across all regions
  • Ensure to develop standardized business processes based on best practice
  • Drive the Global process design for PTP area

3.    Govern the global solution:

  • Manage the business requirements for all template change requests
  • Provide a fit-gap analysis against global solution to prevent region-specific solutions
  • Support Change Management activities aimed at deployment of target business processes and technology to related Business Function

4.    Other responsibilities:

  • Oversee FOCUS Program planning, execution, reporting and related escalation management within the Business Function.
  • Propose customization to global process where there is business benefit
  • Quantify, document and monitor benefits of process improvements through S4 HANA
  • Work with other Supply Network pillars to ensure interaction of PTP with FTS, OTC, MES/MTE and ITD




Competency / Qualification, Education, Experiences etc.


1.    Experience of business processes and data model implemented at Shiseido (or similar corporate) within Business Function scope
2.    Strong knowledge of Procure to Pay Processes, Standards and Operations
3.    Deep experience in process design, analysis and harmonization 
4.    Strong knowledge of PTP operations and related applications 
5.    Experience working within an agile, matrix organized team 
6.    Experience working with diverse team of internal and external personnel
7.    Ability to successfully engage and manage senior stakeholders
8.    Knowledge of S4 HANA Materials Management, Purchasing and SAP Ariba – Preferred
9.    Fluency in English is a must

Other Requirements


1.    Communicate effectively, verbally and in writing, to interact effectively with internal and external stakeholders, peers, management and cross-functional areas, to clearly and concisely communicate (written and oral) technical information to non-technical audience, to process owner relationship development skills and facilitation skills with both technical and non-technical personnel
2.    Draw out information and develop in-depth understanding of complex processes
3.    Determine/refine business requirements
4.    Manage time effectively, to meet schedules and deadlines, to work under time pressure, and pay close attention to detail
5.    Analyze and identify process alternatives to meet the objective to standardize the processes
6.    Constantly seek and acquire knowledge of Procure to Pay processes
7.    Drive and force decision process 
8.    Experience in identifying assumptions, constraints, dependencies and risks
9.    Facilitation of meeting and workshops 
10.    Demonstrated thirst for keeping abreast of standardization of PTP best practice processes 


Job Segment: Supply, Data Modeler, Business Process, Change Management, Operations, Data, Management