Supply Network - Global Business System Expert (GBSE - OTC/PTP)

Date:  Mar 29, 2024
Location:  Tokyo
Company:  Shiseido
Country/Region:  JP
Custom Field 4:  Employee (Permanent)
Company:  Shiseido

Location:   Shiodome HQ
Division: Business Transformation Department Global Enterprise Solution Delivery Group
Job level:   Manager (Individual Contributor) 
Reports to:   Group Manager
Contract type:   Full time



Purpose of the Position

  • Involve in design, plan and management of To-Be System Landscape and Global Sales / procurement solution
  • Implement the global solution by adopting the standard, best practice of business processes and data standardization.
  • Get approvals to exceptions (customizations) to standard processes and best practice from GBPL and GBSL, while driving buy-in from end-users to adopt the best practice or minimize customization to the absolute minimum require
  • Approve-reject the Change request based on the business benefit, criticality, system impact, regression to other regions
  • Collaborate with cross streams (OTC/PTP/ITD/RTR/IBP) for integration topic/solution
  • Support the AMS team for any major high priority/ critical incidents



  • Work with HQ and regional Business/Solution team and System Integrators in Sales /Procurement area
  • Identify gaps and related system needs, while recommending improvements and workarounds towards best practice by rolling out standard solution
  • Plan, Track, analyze and report progress to associated GBSL (reporting line)
  • Quantify, document and monitor benefits of process improvements
  • Support planning, coordination and execution of workshops/trainings involving IT and end-users



  • Experience of SAP SD/MM/Logistics
  • Experience in driving best practice and standard adoption on similar programs
  • Team leader with experience to manage a team and collaborate actively with his/her peers
  • More than 3 years of system experience related to Supply Network System
  • English (Business Level Above)


Other qualifications

  • Has strong motivation for innovation / change
  • Global Mindset
  • Ability to work in multinational/multicultural environment