Brand Image Risk Management Advisor, Risk Management Dept.

Date:  Nov 10, 2023
Location:  Tokyo
Company:  Shiseido
Country/Region:  JP
Custom Field 4:  Employee (Permanent)
Company:  Shiseido

Location: Shiodome
Division: Risk Management Dept.
Job level: Staff
Reports to: Group Manager
Contract type: Full-time

Roles & Responsibilities(業務内容)
■Drive the "Brand Image Risk Management Project (BRMP)", which includes but not limited to:
  -Provide strategic and valuable advice to brand holders and other internal stakeholders to mitigate potential reputation risk
  -Design and conduct trainings for employees in Japan and overseas to strengthen their incident handling capability
  -Develop, implement and revise the incident escalation and management protocols and ensure their active usage by brand holders and other internal stakeholders
  -Draft or review holding statements and Q&As to be prepared for the incidents arising from marketing communications and other corporate activities
  -Draft communication newsletters to be issued for employees in Japan and overseas to share industry news and learnings and tips
  -Design and proceed other initiatives which contributes mitigation of potential reputation risk
■Support Enterprise Risk Management (ERM) related initiatives to mitigate material risks for Shiseido Group
■Partner with Risk Management Officers (RMOs) at Regional Head Quarters and Risk Management Leaders (RMLs) at each affiliate to ensure smooth and efficient deployment of initiatives
■Organize the Global Risk Management Meeting to discuss and decide global risk management strategy
■Patriciate or support some other initiatives or ad-hoc projects from time to time in the Risk Management Deportment

・5+ years experience in marketing communication, corporate communication, public relations and/or related area
・Knowledge of global current events, including developments in law, politics, technology, culture, social movements and other emerging topics such as gender, diversity, racism, discrimination, geopolitical issue, sustainability
・Knowledge of major SNS platforms such as Facebook, Instagram, X (f.k.a. Twitter), LINE, Weibo, TikTok
・Excellent and logical communication skills including ability to understand the counter partners who have diverse/different value
・Ability to build trusted relationship with internal clients and external partners and to provide strategic and valuable advice to the clients with appropriate solutions
・Project and budget management skills
・Business level English (TOEIC L/R 730+) and native level Japanese language capability
・BA/BS degree 
・International travel to regional headquarters and affiliate locations across the business regions (China, APAC, Americas, EMEA, and Travel Retail)
・Microsoft Word, Excel, PowerPoint, and Outlook skills

Desired Qualifications:
  -Experience of working in overseas (outside of Japan)
  -Experience of working at beauty industry or consumer products industry
  -BA degree in marketing, PR, journalism or related field

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