Job Summary:

We are seeking a highly motivated and detail-oriented Operation Coordinator to join our team. This role will support planning, logistics, inventory control, and communication between internal departments and focus on managing cross-functional collaboration – included but not limited in overseeing the customer purchase progress, inventory management and VAS (value-added service) collaboration to ensure the smooth and efficient flow of goods and information across the supply chain and key stakeholders from inbound through to final delivery. The ideal candidate will have a clear understanding of supply chain processes, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities

Customer Purchase Progress Oversee:

• Collaborate with factory, DC and brand team to ensure timely order fulfillment and NPD launch.
• Negotiate stocks delivery time with customers to minimize the potential impact due to production delays.
• Conduct inventory analysis to propose monthly purchase lists for customer procurement preparation.
• Work closely with demand planners, brand team and factory/DC team for the POSM/sample on-time readiness to support the business plan and boost sales performance.

Inventory management:

• Collaborate with demand planners to generate rolling supply forecast and maintain inventory at the optimal level to fulfill customers’ orders with minimum excess stocks.
• Manage supply from different factories, such as order placement, launch plan change communication, and version change management.
• Replenishment projection forecast for local factory and warehouse to VAS capacity.
• Coordinate day-to-day supply chain activities including inbound, VAS, order processing, transportation, and outbound delivery.
• Track shipments and deliveries, proactively resolving delays or capacity issues with factory and DC team.
• Ensure system data accuracy and readiness and resolve the potential bottleneck for smooth flow

VAS collaboration (Relabeling/Kitting):

• Host the VAS coordination meeting with cross-functional teams to align the VAS schedule and capacity constraint, identify the O&R, and ensure the on-time delivery.
• Lead cross-functional discussion for the solutions and alternatives for VAS-related issues to ensure timely fulfillment of brand promotional plans.
• Support demand planning and forecasting by analyzing data and assisting in replenishment strategies.
• Assist in process improvements to optimize supply chain efficiency, reduce costs, and improve service levels.

Requirements

• Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
• Minimum 1 years of experience in supply chain planning or a similar role.
• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Experience in the cosmetics industry is a plus.