Key Responsibilities:

• Perform daily monitoring of KWMS health. Identify, diagnose, and resolve system bottlenecks, interface errors (API/EDI), and application bugs to ensure high availability.
• Serve as the primary technical contact for warehouse operations. Resolve critical issues related to inbound/outbound processing, inventory reconciliation, and complex picking/put-away logic
• Execute functional testing for new WMS features. Document bugs, track fix progress, and conduct UAT (User Acceptance Testing) to ensure high-quality releases with minimal downtime.
• Oversee and maintain data exchange between KWMS and SAP (ERP). Monitor integration points (IDocs/BAPIs) to ensure synchronized inventory and delivery status across platforms.
• Lead system upgrades, patch deployments, and User Acceptance Testing (UAT). Coordinate with cross-functional teams to ensure smooth transitions and system enhancements.
• Coordinate with the regional SAP team and external vendors to drive system enhancements and resolve complex integration issues.
• Serve as the technical lead or support for KWMS-related strategic initiatives, ensuring system readiness, smooth transition of operational workflows, and technical alignment with business goals.

Requirement

• Bachelor's degree in Computer Science or Information Technology is preferred (not required if equivalent experience is demonstrated)
• Proven experience with WMS, ERP (SAP preferred), or related logistics/backend systems.
• Experience in FMCG industry is highly preferred.
• Technical Proficiency: Experience with SAP integration tools (IDocs, BAPIs, or API mapping) is highly preferred.
• Analytical Skills: Strong logical reasoning and problem-solving skills, with the ability to manage critical system issues under high-pressure scenarios.
• Communication: Excellent communication and collaboration skills to bridge the gap between technical teams and warehouse operations.