MAIN DUTIES AND RESPONSIBILITIES

• Overseeing and coordinate for major IT key projects from Regional APAC HQ (Singapore) and the local team

• To provide “Level One” helpdesk support serving as the first point of contact for internal staff seeking technical assistance over the phone and/or email

• To provide application support, performing remote troubleshooting through diagnostics techniques and pertinent questions

• Running regular checks on Infrastructure, network, and data security

• Identifying and acting on opportunities on technical improvement

• Provide proper governance of IT management with Regional guidelines

• Record events and problems and their resolutions in logs

• Managing and reporting on allocation of IT budget

• Vendor management on IT services

OTHER DUTIES AND RESPONSIBILITIES:

a) Abide by and perform to the best of your abilities all functions, duties and responsibilities to be assigned by the Company in due course;

b) Comply with the orders and instructions given from time to time by the Company through its authorized representatives;

c) Perform any other administrative or non-administrative duties as assigned by any representative of the Company from time to time either through direct written order or by oral assignment.

REQUIREMENTS

- 2-3 years of experience in working in a MNC environment

- 5 years of experience in Infrastructure and Security operations

- Experience in vendor management