Travel Retail - Commercial Finance Manager

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Date: 25 May 2023

Location: Singapore, 01, SG

Company: Shiseido



Headquartered in Singapore with offices in Tokyo, Shanghai, Hong Kong, Paris, Dubai, and Miami, Shiseido Travel Retail was established to oversee Shiseido’s global duty-free business, which specializes in accelerating the growth of our brands to travellers.


Beyond simply addressing basic beauty needs, cultivating genuine relationships, and inspiring people to live beautifully are at the heart of our consumer-centric approach. Through best-in-class retail, customer service excellence and close partnerships with our retailers, we create journeys of discovery for global travellers; uniquely immersive experiences that connect them to their inner selves and our brands through meaningful beauty.


At Shiseido Travel Retail, we embrace every one of our differences, blending them to create new values for stronger work culture. We strive to create an energetic organization with an open environment for creativity and innovation, one where everyone is empowered to bring their own talents, unique perspectives, and skillsets.





Reporting to the Commercial Finance Director of Shiseido Travel Retail, you will act as a key business partner, requiring collaboration with internal and external stakeholders. With a strategic and collaboration mindset, you will play a key role in STR’s business planning cycles, to identify financial trends, drive growth and highlight risks and opportunities.


  • Work closely with Marketing and Commercial stakeholders to manage the business planning process, not limited to communication, template preparation, system support, and budget review meetings.
  • Liaise with internal and external stakeholders to ensure business planning objectives between STR and Brandholders are aligned.
  • Support the preparation and delivery (when necessary) of executive presentations and business updates. Share business and financial insights with management with a compelling and impactful narrative.
  • Challenge and guide stakeholders by evaluating results from a commercial and financial standpoint.
  • Ensure that Finance accountabilities are managed and delivered effectively across Marketing and Commercial.
  • Enhance planning processes and business partnering capabilities through best practice sharing, training, and reporting systems/tools development.
  • Seek continuous improvements around the business planning process to strengthen efficiency and to instil an ROI mindset in the organisation.
  • Support the implementation of Shiseido global systems and process harmonization.




  • At least 8 years of commercial finance experience, within a multinational environment.
  • Bachelor’s Degree in Business Administration, Finance or equivalent.
  • Experience in business planning processes (budgeting, forecasting, etc).
  • Ability to effectively convey complex financial information to non-financial stakeholders.
  • Hands-on with excellent Excel skills and ability to handle large data sets.
  • Working knowledge of financial systems e.g., SAP, BPC, BI, and SAP Cloud Analytics is an added advantage.
  • Good business acumen, knowledge of key business performance indicators, strong commercial awareness.
  • Flexible in approach, able to deliver based on changing business needs effectively and efficiently.
  • Strong integrity and desire to work in a company with a high-integrity culture.
  • Global perspective and culturally sensitive.


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