Travel Retail - Commercial Assistant, SEA

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Date: 16-May-2022

Location: Singapore, 01, SG

Company: Shiseido


Shiseido Travel Retail is a fast-growing organization, focusing on distribution within Duty Free Zones - Airports and Downtown Stores. It is part of the Shiseido Group, which holds more than 10 luxury and premium brands across the Perfume and Cosmetics categories.

As a key member of the Travel Retail team, the Commercial Assistant acts as an interface between the Area Sales Manager, Customers, internal team – providing reliable administrative support to the commercial team across full range of commercial activity.



  • Responsible for providing Administrative Support for Commercial Team in SEA
  • Responsible for raising all Purchase Requisition (PR) / NSP for expenses related to the running of business
  • Assisting Area Manager to follow up and keep track of POs received from retailers to have timely submission 
  • Compile and consolidate department trends from retailers and sales analysis to prepare for monthly meeting / store visit factsheet preparation
  • Working with Marketing Team to access new launches information for preparation of paperwork required at retailers end and/or testers for counters
  • Prepare and assist in the filling of templates for various accounts and ensure that orders from retailers are accurate  
  • Allocate sample products (e.g. Goods with Purchase, self-assembled bags) accordingly to regions and respective counter doors
  • Work closely with Retail & Education Team to prepare for training gifts and provide timely update on BCs movement in the region (new hire or resignation)
  • Compile and consolidate Beauty Advisors’ purchase items, incentives and voucher pay-out
  • Tracking and monitoring of POSMs and to ensure optimum usage and accurate allocation
  • Secretarial support and assist in travel arrangements and monthly expenses claims for Sales Director
  • Any other ad-hoc matters assigned




  • Diploma in Business/Marketing or equivalent.
  • At least 1 year of relevant working experience
  • Good sense of marketing and commercial awareness
  • Good inter-personal and communication skills with ability to communicate with all levels
  • Strong analytical and organization skills with attention to details
  • Strong command of oral and written communication skills in English and Mandarin (in order to liaise with Mandarin speaking associates)
  • Strong Microsoft Office skills especially Excel and PowerPoint

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