Demand & Supply Planning Manager

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Date: 07-Apr-2021

Location: Singapore, 01, SG

Company: Shiseido


As a key member of the Travel Retail team in Singapore, you will report to the Operations Director and be responsible to lead demand and supply planning across different Shiseido brands. The incumbent is also accountable for Sales & Operating Planning (S&OP) process to ensure delivering of both business and supply chain targets for specific brands. In addition to work closely with functional managers and executives from marketing and sales, finance and supply chain management as well as regional Supply Chain Management (SCM) teams. To succeed in this role, this person should be highly-analytical, professional and possess excellent communication skills. The candidate should also have an in-depth knowledge of advanced mathematical and forecasting policies and lead the team to achieve business objectives.





  • Manage demand and supply planning different Shiseido brands
  • Lead and present S&OP meeting to align on sales forecasts, financial plan and launch plans.
  • Develop detailed forecasts by SKU based on industry trend and demand pattern to meet business plan, while maximising fill rate to customers.
  • Support management with risk assessments and mitigation activities.
  • Successfully communicate forecast and inventory estimations to management.
  • Monitor and report on important changes in sales forecasts, budgets, and business strategies
  • Collaborate closely with logistics team for seamless operation and improve supply chain KPI.
  • Identify root cause and develop recommended action plans to improve and deliver supply chain KPI.
  • Identify and lead on business improvements to increase overall process efficiency
  • Any other related tasks/projects.



  • Bachelor’s degree in business, supply chain or other relevant fields
  • Minimum 8 years of equivalent work experience in demand and forecasting roles
  • In depth understanding of inventory management practices and procedures.
  • Strong mathematical and statistical knowledge
  • Capability to multitask in a fast paced environment
  • Excellent written and verbal communication skills and high degree of comfort to deliver monthly S&OP presentation
  • Team player and independent in performing tasks.
  • Proficient in using Microsoft excel (advance level)
  • Experience in using Future Master and or SAP would be an advantage
  • FMCG / Retail industry / Travel retail experience would be preferred

Job Segment: Supply, Supply Chain, Demand Planner, Supply Planner, Supply Chain Manager, Operations