MAIN PURPOSE
As a Digital Intern, you will collaborate closely with the eCommerce team and various partners to
support our company's online platforms. Your primary responsibilities will involve organizing
documentation, managing security certificates, and tracking and monitoring issues until resolution.
You will focus particularly on Salesforce Commerce Cloud (SFCC) and the Singapore Staff Portal. Your
role is crucial in ensuring our online platforms are secure, efficient, and deliver an excellent user
experience. You may participate in our Microsoft Copilot project.

KEY RESPONSIBILITIES
• Collaborate with vendors and the in-house Infra/Network teams to help implement and renew SSL
certificates, ensuring secure connections and correct domain routing across all web platforms.
• Assist in tracking and monitoring issues by working closely with vendors and the in-house
Infra/Network teams.
• Explore how to integrate Jira with ServiceNow and other tools to improve collaboration, streamline
workflows, and ensure smooth data synchronization.
• Maintain accurate documentation of website configurations, changes made, and issues
encountered to support the ongoing maintenance efforts.
• Provide support for user queries related to the Singapore Staff Portal.
• Assist with ad hoc projects by conducting technology research and providing informed
recommendations.
• Maintain data pipelines using Azure tools
• Support ETL processes with Data team
• Support finance report generation during month end period
• Assist in integrating data between application system e.g. POS, BI, ERP…
• Coordinate with cross-functional teams to gather requirements, provide data-driven insights and
other strategic initiatives

REQUIREMENTS
• Collaborating effectively with others, respecting diverse opinions, and contributing to a cohesive
team environment.
• Being meticulous and thorough in completing tasks to ensure accuracy.
• To effectively handle tasks related to Jira, SSL management, and web technologies, the following
technical skills are good to have:
• Basic understanding of Jira's interface and/or Service Now, including creating and managing
issues, utilizing boards, and understanding workflows.
• Ability to generate reports and dashboards to track project progress and team performance.
• Programming language: Python, SQL
• Basic knowledge of the lifecycle of SSL certificates.
• Basic knowledge of different Cloud solutions (AWS, Azure…)
• Awareness of web security practices, including vulnerability assessments and secure coding
techniques.
• Teamwork, Open-minded, willing to learn new knowledge