MAIN PURPOSE

This position is responsible for end-to-end supply chain management and logistic function.

KEY RESPONSIBILITIES

1. Order Management
   • Handle orders processing for Shiseido Affiliates and Distributors.
   • Create orders for Finished Goods, POSM, GWP and other non-saleable items and process invoices upon order processing from HQ.
   • Managing customer and supplier enquires and handling of exception orders and shipments.
   • Ensure timely PO submission by distributors via Marketing Team
   • Process claim/return order for Distributors or Affiliates
   • Notify prices to affiliates and distributors.

2. Invoice Generation and Sales Tracking
   • Ensure timely preparation of invoices and shipping documents.
   • Provide monthly sales estimation.
   • Closing and reporting of monthly sales. This includes SOA reconciliation with finance during month end closing process.
   • Maintain inventory records and perform monthly reconciliation.

3. Shipment Tracking
   • Working closely with Shiseido Affiliates and Distributors to ensure shipments are booked and secured on time.
   • Coordinate with Shiseido’s Export Distribution Centres to ensure goods are ready to be dispatched or picked up on time.
   • Ensuring relevant shipping documents are provided on time and accurate.  
   • Tracking of orders and shipments and reporting the status on a timely manner.
   • Manage and liaise with customers, suppliers, demand planner, warehouse, transport and freight forwarders.
   • Verify freight invoices.

4. Master Data Management
   • Creation of new material code, update the SPK (change of source plant) and batch flag.
   • Update the material status if materials are ‘Obsolete’ or ‘End of Life’.
   • Provide list of materials to finance to do costing run and make sure Transfer Pricing (TP) are correct before informing finance to release
   • Request and maintain buy/sell (FOB 1 and FOB2) prices.

5. Others
   • Ad-hoc supply chain projects assigned by superior such as Cost Savings initiatives.
   • Support key activities in developing self and organisational growth.

REQUIREMENTS

• Degree in Supply Chain Management, Logistics, Operations Management or equivalent.
• Minimum 5 years’ experience in handling Order Management, Customer Service and Invoicing.
• Knowledge in International Shipping and Freight processes and documents is preferred.
• Experience in handling SAP S4 is highly advantageous.
• Experience in dealing with or managing stakeholders in other countries is preferred.
• Understanding of end-to-end Supply Chain processes in particularly Logistics.
• Self-starter team player, proactive, motivated and possess good problem-solving and analytical skills.
• Proficient in Microsoft Excel at least at an Intermediate level.
• Able to strive in a dynamic and fast-paced environment.
• Able to effectively prioritize and manage multiple tasks whilst achieving deadlines with minimal supervision.
• Strong in coordination and negotiation skills.
• Good verbal, written and interpersonal skills.