HRIS and Operations Specialist

Date:  Sep 8, 2022
Location:  Seoul
Company:  Shiseido
Country/Region:  KR
Custom Field 4:  Employee (Permanent)
Company:  Shiseido


Responsible for data integrity, HR technology, systems, processes, records and data management as well as C&B planning and operations


He/She will supervise the implementation and daily operation of the Global HR Information System (HRIS).


He/She will provide subject matter expertise on the integration, needs assessment, requirements gathering, testing and implementation of existing and next technologies.


Other responsibilities include managing C&B operation and policy improvement by doing research on regional market or competitors’ best practices and managing the activities of HRIS, HR shared services, HR data accuracy & security, optimizing processes for data management, providing timely resolution, and leveraging technology where possible to make administration easier.




  • Develop and iterate on the overall HR technology strategy keeping current on new solutions to recommend and prioritize implementation that meets the current and future business needs.
  • Supervise the administration and maintenance of human resource records.
  • Provide training and support for HRIS, users, internal partners (IT) and vendors to research, trouble shoot, resolve issues as needed.
  • Oversee all system upgrades and system additions in partnership with the Information Technology (IT) department.
  • Manage data security requirements and monitors processes to ensure adequate audits and controls are in place. Ensure process documentation is accurate and up to date.
  • Design user-friendly processes, guidelines, and documentation.
  • Ensure all HR-related systems are compliant with data protection laws.
  • Provides technical support, troubleshooting, and guidance to HR team.
  • Collaborate with HR leads to identify needed improvements and enhancements to existing information services and databases; recommend and implement solutions.
  • Manage permissions, access, personalization, and similar system operations and settings for HR users.
  • Serves as lead representative and liaison between HR, Information Services, external vendors, and other stakeholders for HR database design and implementation projects.
  • Propose new benefits programs and improve process based on market benchmarks and best practices, and operate all types of employee welfare and benefit programs
  • Assist in other C&B projects and other duties as assigned by team leader



  • Tertiary education with at least 3 years' experience in related field
  • Strong collaboration and business partnering capabilities combined with demonstrated ability to influence, able to connect and advise HR peers
  • Analytical mindset, data driven, a keen eye for detail
  • Innovative and creative problem solving and decision making
  • Familiarity with human resource policies and procedures to ensure the HRIS meets organizational needs and goals. Strong understanding of database construction
  • Proficient with Microsoft Office Suite and other HRIS related software
  • Fluent in spoken and written in English



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