HRIS and Operations Specialist

Date:  Jun 13, 2022
Location:  Seoul
Company:  Shiseido
Country/Region:  KR
Custom Field 4:  Employee (Permanent)
Company:  Shiseido

Responsible for data integrity, HR technology, systems, processes, records and data management.

He/She will supervise the implementation and daily operation of the Global HR Information System (HRIS).
He/She will provide subject matter expertise on the integration, needs assessment, requirements gathering, testing and implementation of existing and next technologies.

Other responsibilities include managing the activities of HRIS, HR shared services relating to onboarding & offboarding, HR data accuracy & security, optimizing processes for data management, providing timely resolution, managing requests, and leveraging technology where possible to make administration easier.

Key Responsibilities

  • Develop and iterate on the overall HR technology strategy keeping current on new solutions to recommend and prioritize implementation that meets the current and future business needs.
  • Develop, manage, and monitor effective delivery of HR shared service operations and HRIS initiatives.
  • Supervise the administration and maintenance of human resource records.
  • Provide training and support for HRIS, users, internal partners (IT) and vendors to research, trouble shoot, resolve issues as needed.
  • Oversee all system upgrades and system additions in partnership with the Information Technology (IT) department.
  • Manage data security requirements and monitors processes to ensure adequate audits and controls are in place. Ensure process documentation is accurate and up to date.
  • Review processes and service levels to identify and implement enhancements to improve efficiency and service.
  • Create and manage report requests as needed.
  • Design user-friendly processes, guidelines, and documentation.
  • Ensure all HR-related systems are compliant with data protection laws.
  • Provides technical support, troubleshooting, and guidance to HR team.
  • Collaborate with HR leads to identify needed improvements and enhancements to existing information services and databases; recommend and implement solutions.
  • Manage permissions, access, personalization, and similar system operations and settings for HR users.
  • Serves as lead representative and liaison between HR, Information Services, external vendors, and other stakeholders for HR database design and implementation projects.



  • Tertiary education with at least 3 years' experience in related field
  • Strong collaboration and business partnering capabilities combined with demonstrated ability to influence, able to connect and advise HR peers
  • Analytical mindset, data driven, a keen eye for detail
  • Innovative and creative problem solving and decision making
  • Action oriented and adept at working in a fast-paced organization
  • Strong interpersonal skills and communication skills to interact with all levels of an organization
  • Ability to work independently and within a team environment
  • Familiarity with human resource policies and procedures to ensure the HRIS meets organizational needs and goals. Strong understanding of database construction
  • Proficient with Microsoft Office Suite and other HRIS related software
  • Ability to keep information confidential
  • Fluent in spoken and written in English



Job Segment: Operations Manager, Data Management, HR, HRIS, Operations, Data, Human Resources, Research