Commercial Assistant Intern

Date:  Nov 21, 2022
Location:  Schiphol
Company:  Shiseido
Country/Region:  NL
Custom Field 4: 
Company:  Shiseido

Company description

Are you passionate about make-up, beauty and luxury goods and are you looking for a challenging internship from July 2022? Would you like to gain experience in the beauty industry in one of the world's leading cosmetics companies? Are you a third or fourth year HBO or WO student in International business or Logistics? Then we are looking for you!

“Beauty Innovations for a Better World” is the mission Shiseido strives to fulfill for people around the world, society and the environment. Shiseido has a strong international brand portfolio with its EMEA headquarters in Paris. The Dutch head office is located in the World Trade Center at Schiphol.
For our fragrance, beauty and make up divisions we are looking for a customer services intern for a period of 6 months.


Job description

The Customer Service teams is responsible for the total order-to-invoice process. The CS team is an important link between the internal organization, the customers (B-to-B) and the international warehouse.
In the role of
Sales coordinator assistant, you will be the main point of contact for a selected group of customers in the Netherlands and you will be working with our Marketing and Sales teams as well as our head office in Paris regarding operational matters.


Supporting tasks:

Order management (SAP): support the processing of all type of orders in SAP, fulfill allocation rate of products, solve quota issues, adjust existing orders and release orders on time

Keeping database up to date (Excel): prepare MasterData for new products, keep the pricelist and order forms up to date with newness and discontinued products, maintain the sets file up to date with quota and stock levels

Customer management (Outlook): reply by e-mail or telephone to customer queries, issue credit notes, tracking of orders on DHL website or with HQ  

Sales cycle support in Klee: create order forms for newness, keep re-order form up to date, remove older articles and order forms

Reporting: preparation of daily or monthly reports

Internal support: support Marketing and Sales teams by answering stock and quota related questions or other sales related questions



Fluent in Dutch & English
Highly motivated, an excellent communicator, inquisitive and analytical
Prepared to work in a fast-paced, dynamic international environment
Good with Excel and willing to learn quickly
Available for 5 days a week


What we offer you

  • This internship is a great opportunity to get a deep look into operations in a dynamic, international company
  • Opportunity to experience the luxury products that Shiseido has to offer
  • Internship allowance to be discussed based on profile and travel allowance to cover commuting costs


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