Senior Executive - E-Commerce

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Date: 13-Mar-2023

Location: Petaling Jaya, 10, MY

Company: Shiseido


  • Responsible E-commerce platforms ( & Pureplayer sites).
  • Assist in the development, planning and implementation of ecommerce projects.
  • Responsible for setting monthly targets for each platform and proposing mechanics and activities in order to ensure targets are achieved.
  • Work closely with 3PL partner to ensure stock holding, returns, stock balance, fulfilment and customer service levels are all healthy.
  • Monitor online customer feedback and be the main point of contact for all internal website queries.
  • Work closely with retail team for sell-in proposal and ensure there is enough stock and GWP coverage to support EC activities.
  • Work with agency to updated and maintain E-Commerce content and ensure all content is up to date and ensure all pages, products & prices on the site are correct, updated and in line with trading at all times.
  • Generate monthly reports and analyze results.
  • Liaise with regional team for alignment and approvals.
  • Create & implement tactical offers/mechanics/promotions to support specific products, campaign periods and target specific market.
  • Responsible for creating high lead converting landing pages.
  • Assist in day to day management of PPC campaigns implementation & monitoring and social media boosting plan & implementation.
  • Explore 3rd party collaboration for potential customers and promote high traffic.



  • Good People Skill & able to work across various departments.
  • Good understanding of brand values.
  • Strong analytical skills and organizational skills.
  • Strong in operations follow through and execution.
  • Detail oriented and working in a fast-paced, digitally-centric environment, energetic, collaborative and results-oriented self-starter who is technologically savvy, organized with good time-management abilities and able to operate well in a team under pressure.
  • Self-motivated with high level of initiative and sense of urgency.
  • Strong written & verbal communication and analytical skills.
  • Proficient in Microsoft applications, especially MS Excel and Powerpoint skills.
  • Eye for beauty is a plus.