Manager - E-Commerce

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Date: 01-Oct-2022

Location: Petaling Jaya, 10, MY

Company: Shiseido


  • Develop short- and long-term ecommerce strategies that is aligned with brand objectives
  • Responsible for end-to-end eCommerce performance including sales, availability, pricing, listings content, campaign creatives, media buy, onsite visibility, order fulfilment and after sales service etc
  • Develop and implement sales strategies and generate sales revenue across D2C, marketplaces and
  • Conducting sales, traffic and conversion rate forecast and simulation to during Campaign and BAU period to set clear Ecomm, key metrics targets and identifying the business gap
  • Build strategic partnership with all ecommerce business partners/3PLs, review the business with JBP partners to achieve sales target given
  • Yearly, quarterly and monthly marketing campaign to support the growth with A&P budget management
  • Work closely with the cross-functional internally, regional SAPAC to ensure Ecommerce strategies aligned with overall company direction
  • Establish consumer centric campaign creative/banners, enhance EC content to drive conversion
  • Responsible on month/campaign reports, analysis reports and presentation, keep track of all campaign performance as post mortem to know how to pilot the business
  • To also in-charge of operation related task eg inventory (active SKU & GWP) forecast, sell-through tracking and validation, inbound and PO/replenishment, sell-in, returns/cancellations, customer service levels



  • At least 4 – 6 years of experience and exposure in E-commerce sales/platform management
  • Good people skill and able to work across various departments/brands
  • Experienced in handling Brand account in online platforms will be a great advantage
  • Having digital marketing understanding will be added advantage
  • Demonstrate strong analytical skills, self-motivated and able to work independently to achieve sales target given
  • Possess a strong sense of urgency, able to prioritize and meet deadlines

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