eCommerce Project Manager (H/F)

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Date: 17 sept. 2022

Lieu: Paris, J, FR

Entreprise: Shiseido

Job position:


Report to the eCommerce Manager EMEA

No management


In charge of 2 main projects 

  • Serge Lutens
  • Internal Website


Within the eBusiness department and reporting to the Ecommerce manager EMEA, you manage your brand's activity and act as the e-commerce expert and main contact for Marketing and contributes to building and operationalizing the e-commerce strategy.


Serge Lutens websites:

As part of 360 ° eCommerce, you are responsible for respecting your brand's DNA and BH guidelines on all levers.


  • You challenge and follow the delegation partner
  • Steering: You are responsible for your P&L, you therefore carry out your forecasts, you control your costs and develop commercial activity in your markets in order to ensure that the targets set are reached.
  • Animation: you build your commercial calendars according to the activity of the brand and the KCP, you activate all the channels in order to communicate in 360 ° (CRM, media, site, etc.)
  • Activations, you organize your customer recruitment actions to enrich your database
  • Media: you prioritize your investments by mixing brand awareness and ROI objectives
  • Optimizations: you feed and prioritize the roadmap of developments
  • Reporting: ensures a monthly / quarterly EMEA reporting based on main e-commerce KPI activities (sales targets, brand site performance incl. traffic, conversion, opt-ins, AOV, repeat purchases) and sharing with Marketing and business teams



Internal ecommerce

The Shiseido Group has a staff sales site. It will be your responsibility to feed it throughout the year and organize the events expected by the business for our employees.

You are in charge of the site's life

  • definition and implementation of the animation of the site (content uploading …)
  • Shopify back office management with IT support
  • customer service management for this site


Your profile :

With a Bac+4/5 from a business school and rich in a similar experience of at least 1 year, ideally in the field of luxury, you wish to accompany the ascent of a key brand on fragrance & beauty market.

You own the following skills :

  • You are comfortable with figures and excel
  • Good knowledges of Google Analytics
  • You know how to express yourself fluently in English, in the context of daily use, both orally and in writing.
  • Shopify knowledges is a plus

Beyond your technical skills, you are recognized for :

  • Your analytic mindset
  • Your agility and autonomy
  • Your dynamism and creativity
  • Your rigor

Do you want to work in a dynamic and caring environment ? Join us from September !