EMEA Regional Forecast Process Owner Manager CDI H/F

Emea Regional Forecast Process Owner Manager

CDI H/F

WHO WE ARE ?

Reconnue comme la première entreprise de cosmétiques fondée au Japon, et aujourd’hui classée au 5ème rang mondial des groupes de beauté, Shiseido incarne l’excellence absolue dans le domaine des soins, du maquillage et des parfums. L’entreprise a été fondée en 1872 et vient de fêter ses 150 ans.

Concevant des produits toujours plus innovants et modernes, les marques du Groupe sont aujourd’hui distribuées dans plus de 120 pays et régions. Shiseido emploie environ 36 000 collaborateurs de près de 100 nationalités et a généré un chiffre d’affaires de 6,7 milliards d’euros en 2023.

Guidés par la mission « Beauty Innovations for a Better World », les collaborateurs de Shiseido sont animés par des valeurs qui illustrent son héritage unique : « People First », « Diversity », « Art & Science », « Japanese », « Uncompromising Quality » et « Omotenashi ».
Shiseido EMEA, basé à Paris, couvre les activités mondiales des marques de parfum Issey Miyake, Narciso Rodriguez, Serge Lutens, Shiseido Fragrances, et Zadig&Voltaire et des marques de soin Ulé et Gallinée; ainsi que les activités et la distribution régionales de plusieurs marques du Groupe : Clé de Peau Beauté, Drunk Elephant, NARS, Shiseido Ginza Tokyo et Tory Burch.

ORGANISATION

• Manager : S&OP Director
• Management: 1 person
• Lieu de travail : Paris
• Type de contrat : CDI

MAIN MISSIONS :

Ensure the Generation & calibration of  the statistical forecast in IBP for specific Markets with the support of an apprentice :             

 ( Switzerland, Benelux) :

• Compare and select the best statistical model, algorithms & trends parameters
• Adjust calculation rules according to product life cycle models
• Correct historical sales and analyze forecast error to smooth future statistical forecast
• Activate corrective action plan to improve Forecast Accuracy
• Enrich demand plan with specific local information (market intelligence) (specific events, distribution change, cannibalization) based on marketing strategies
• Prepare and lead monthly local demand consensus with local commercial and marketing team.

Animate the forecast community  (Emea markets with Local Forecasters) :

• Onboard newcomers : processes presentation, key meeting attendance, training on the forecasts tools
• Set the common objectives & KPI associated
• Follow up of the monthly KPI and rootcauses analysis
• Prepare/lead monthly call with local forecasters (Emea + TRE) : share of forecasts priorities, new process, best practice of each…
• Organize & animate an annual Forecaster seminar
• Participate to workshops with other Regional forecasting POC to share good practices, challenges & improvements

Manage the governance of the forecast tools :

• Create and maintain User guide
• Organise regular training sessions
• Ensure maintenance and communication of Operations calendar
• Create/Follow tools incident tracker & raise appropriate escalations
• Tools enhancements : collect the needs, convince other regions, stand up for them with Global as well as UAT to perform and sign off

As Forecast process expert, ensure a strong knowledge of our forecasting processes existing and new one :

• Audit regularly & challenge/support our  markets forecast process regarding monthly routines (activities, dashboards, tools use, local demand consensus…)
• Ensure clear understanding from our process partners regarding required steps to allow forecast consistency (prices, customers creation…)
• Ensure a harmonious way of analysis & present forecasts topics
• Ensure process improvements : identification, roadmap definition & implementation (ie newness forecasts management, threshold authorized gap forecasts vs budget, new brand management, support demand consensus deployment…)
• Participate actively in S&OP meetings : local demand consensus and Regional demand review (RDMR)
• Work closely with S&OP lead and Regional demand planners  to ensure harmonized processes among the brands.

WHO YOU ARE ?

Soft skills :  relational, communicative, analytics with huge numbers of data, proactive

Hard skills : excel expertise, professional experience in Forecast/Demand Planning, IT tools oriented, powerful presentation