Director, Store Design

Date:  Jun 9, 2022
Location:  New York
Company:  Shiseido
Country/Region:  US
Custom Field 4:  Employee (Permanent)
Company:  Shiseido

Job Summary:

Reporting to the Executive Director, US Store Design, the Director, Store Design is responsible for managing and driving store design projects across multiple retail partners and channels (boutiques, department stores, specialty, and open sell). He/she has exceptional design sensibility along with proven track record in project management, implementation and roll-out of store design projects. This individual must be highly creative and be able to deliver speed-to-market design and construction solutions at all points of sales, while optimizing cost and supporting business and commercial priorities for Shiseido brands. He/she should possess an elevated sense of aesthetic and creativity in-line with luxury and prestige industry. This individual must be passionate, results-driven, agile and a true team player. Must be a self-starter with strong organizational and presentation skills along with excellent people management and negotiation abilities.  Manage multiple brands (Shiseido, Cle De Peau, Hermes, Narciso Rodriguez) across multiple US retail partners (Macys, Bloomingdale’s, Nordstrom, Neiman Marcus, Bergdorf Goodman, Saks, Sephora, Ulta, etc.)


Primary Duties & Responsibilities:


- Oversee and manage all aspects of store design projects (new store openings, renovations, and instore

fixture development) including concept design, project management and implementation and


- Adapt global design concepts to create test layouts and design proposals for retail opportunities at

US specific retail channels for department store counters, open-sell and in-store fixtures

- Prepare project briefs, design intent documents, schematic design drawings and 3D renderings for

global HQ, US cross-functional partners and retailer approvals

- Coordinate all store design initiatives with Visual Merchandising, Marketing and Sales in a timely

manner to gain alignment

- Gather and manage feedback on design initiatives from all key stakeholders and cross-functional

partners and adjust concept design accordingly


- Ability to multi-task, manage and execute several projects in a timely and efficient manner from

concept to execution

- Ensure highest level of excellence in creative and executional phases of work, including key business

drivers such as budgets, timelines, and quality control

- Work with ED, US Store Design to build CapEx budgets for approval by Marketing & Finance

- Create, own, and manage project budgets based on approved CapEx

- Create, own, and manage project workflows and detailed timelines

- Manage all external consultant and vendor communication

- Manage RFP process for all new counter, renovation, and in-store fixture projects

- Review consultant / vendor proposals, technical and production shop drawings to ensure

compliance with design intent and approved budgets

- Recommend design solutions and value engineering options to ensure projects adhere to approved


- Attend critical offsite meetings with production vendors to review prototypes and fixture


- Oversee new store installations & renovations on site

- Coordinate with Visual Merchandising to schedule and oversee new store opening photoshoots

- Partner with production vendors and Visual Merchandising after installation to create punch list


Working Relationships/Key Stakeholders:

- This position reports into the Executive Director, US Store Design

- Act as a key partner to the US VM and brand marketing teams to stay abreast of all VMSD initiatives

- Partner closely with internal brand marketing, sales, and finance on all store design CapEx projects

- Liaise with HQ/Global VMSD teams for design alignment and approvals

- Work closely with retail partners, display and fixture vendors, and multiple internal brand teams

- Develop and maintain effective and positive relationships with internal peers and outside consultants

and vendors


Qualifications & Competencies:

- Minimum 10 years of experience in luxury beauty or fashion industry with an understanding of the

industry’s fast and unique pace and deadlines

- Architecture / Interior Design / Industrial design degree with proven design, production, and

construction-related experience

- Highly proficient in AutoCAD, SketchUp, Adobe Creative Suite and Microsoft Office

- Strong project management skills with an understanding of budgets, project workflows and timelines

- Must be hands-on and able to manage and execute projects independently from start to finish with

an uncompromising attention to detail

- Ability to thrive in a fast-paced environment with a willingness and ability to be agile and resourceful

under tight deadlines

- Must be able to balance design, innovation, and creativity with commercial and business needs

- Knowledgeable in working with high-quality materials, finishes, furniture & fixtures to maintain the

luxury image of Shiseido brands

- Must be passionate, results-driven and a strategic-thinker with a self-starter spirit

- Maintain a collaborative, energetic and positive attitude and inspire creativity amongst peers

- Must demonstrate strong interpersonal skills to build effective cross-functional partnerships


Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law

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