Shiseido & Drunk Elephant Beauty Advisor - Boots Trafford Centre (12 Month FTC, 37.5 Hours)

Multi Brand Beauty Advisor

Shiseido & Drunk Elephant

MISSION

As a joint brand Beauty Advisor, you will bring the Shiseido and Drunk Elephant vision to our customers in a fast paced open sell shopping environment, embodying each brands philosophy into every customer connection.  We are looking for someone who is passionate about all things beauty, thinks creatively and is open minded. Personality, pace and enthusiasm are key.

We are part of the Shiseido Group, and in joining Shiseido and Drunk Elephant you will not only receive innovative world class training, a generous discount on our award winning products and the chance to work with two fast growing brands – you join an incredible group network of brands, where developing our people is at the heart of our business.

ABOUT SHISEIDO

Founded in 1872 in Japan, Shiseido is one of the top leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in about 120 countries with 45 000 employees and 70 nationalities, Shiseido offers a unique selection of skin care, makeup and fragrance resulting in Shiseido being one the most trusted companies. Thanks to 150 years of heritage, Shiseido constantly creates high-quality, highly functional, safe and innovative cosmetics and develop brands deeply loved by people from all over the world.

Our first strength is make-up with our market share at number 9 in the UK with NARS. We are also growing fast in fragrance with brands such as Dolce & Gabbana, Issey Miyake and Narciso Rodriguez as well as winning market share in Skincare with Shiseido and Cle de Peau Beaute in Harrods. Drunk Elephant joined our portfolio in 2021 which supports our ambition and objective to be the Top5 Beauty Group in the UK.  Our clients include high-street retailers such as Premium department Stores, fast paced drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 2 direct e-commerce websites.                          

ABOUT SHISEIDO

Shiseido was the first Western-style pharmacy in Japan. We don’t just lead J-Beauty; we are J-Beauty.

For over 140 years, Shiseido has continued to spearhead innovation and acted as a pioneer in the beauty space. Developing ground-breaking technology for world class skincare innovation and being recognised through numerous awards, from our global best-seller Ultimune, which enhances the skin’s inner defences, to the debut of Essential Energy with Neuroscience-powered technology. Having just relaunched our makeup, we are continuing to develop our counters and customer experience to combine traditional Japanese elements with a modern, state of the art experience.

ABOUT DRUNK ELEPHANT

Drunk Elephant launched in Houston Texas in 2013, founded by Tiffany Masterson- Drunk Elephant was born from Tiffany’s quest to eliminate specific ingredients (the suspicious 6) from her skincare routine. Unable to find something already available, Tiffany set to it and created her own.

We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility.

ORGANISATION

Reports to: Area Sales & Education Manager 

Job Location: Boots Trafford

Contract type: Fixed-Term 12 Months, 37.5 hours per week over 5 days

MAIN RESPONSIBILITIES

You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business. You are a Beauty and skin enthusiast and will be confident, engaging and knowledgeable about Shiseido and Drunk Elephant  brand vision and products, ensuring customers are excited and connected with both the brand and you as a beauty professional. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and retail partners in stores. You will maintain high standards of visual excellence of the Shiseido and Drunk Elephant space and will be expected to oversee the visual representation of our sister brands within your store. You will also nurture the relationship between Shiseido and the retail partners in store.

With a selective distribution, of this model your voice is always heard and you have the opportunity to make a real impact on the business. We expect you to be dedicated and enthusiastic to develop your knowledge about makeup, skincare and beauty, to be proactive and target driven with a true passion for the beauty industry and what it represents. In return we offer world class training – we invest in you, ensuring you have the highest level of product, sales and services training, enabling you on your journey to become the best Beauty professional you can be.

PROFILE

• Ability to work to a sales target in a fast paced environment
• Ability to prioritise and manage time effectively across multiple brands and plan in contingencies to ensure that the targets are met
• Excellent communication skills with all touch points, Customers, Line Manager and retail partners in store
• Self-motivated and results driven
• Ability to work independently and as part of a team
• Committed to excellence in service and standards
• Customer facing and/or retail sales experience desirable
• A warm and vibrant personality, you are approachable.
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

POSITION REFERENCE: 10546