Apply now »

Title:  UK&I Supply Planner



The Supply Planner is a pivotal role in the UK & Ireland Supply Chain organisation, driven to enable commercial business goals through operational excellence and outstanding customer service. The role is responsible for managing international product supply, local inventory optimisation and go-to-market order execution across multiple brands, categories and channels.





  • Reports to Head of Supply Chain & Demand Planning
  • Job Location: London, UK
  • Contract type: Permanent





  • Inventory optimisation: drive continuous improvement to overall inventory holdings, delivering both availability and asset management objectives. This includes stock holding parameter management through the demand requirements plan, lead time reduction, excess and obsolescence prevention.
  • Customer service level / order fulfilment: Track, report and manage supply constraints and out of stock product scenarios, providing detailed root cause analysis and implementing corrective and preventative actions. Communicate to key stakeholders the risks, impacts and recovery timelines.
  • New launch critical path management: Partner with international supply chain teams to deliver on time and in full deliveries to customers across saleable products and point of sale materials inline with on counter dates.
  • Ecommerce inventory management: Manage direct to consumer product availability to provide first class service to our online consumers
  • Sales & Operations Planning: Partner with Demand Planning teams to deliver a best in class S&OP monthly process. Lead inventory analysis and effectively communicate challenges and opportunities to enable critical business and operating decisions with senior leadership.
  • Cost optimisation / speed-to-market: Partner with Distribution and Logistics teams to identify and deliver operational efficiencies and streamline processes
  • Masterdata management: maintain accuracy and integrity across all aspects of product information, reporting and systems parameters
  • Project management: Lead / participate in key initiatives spanning the end to end supply chain and broader business



  • In depth working knowledge of the cosmetics sector or of a similarly face-paced sector (FMCG, Mass retail…)
  • Previous experience within an international supply chain organisation
  • Excellent numerical skills and analytical ability
  • Proactive and collaborative with the ability to multi task and demonstrate flexibility
  • Excellent communication, interpersonal and customer service skills.  Ability to deal effectively with all levels of business personnel and see the wider commercial impact
  • Ability to influence internal partners across various cultures (Europe, Middle East and US) in order to achieve supply chain and business goals.
  • Systems experience: SAP, BI Reporting, Microsoft Office 
  • Alignment with the group’s « Trust8 » working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success



Shiseido, Beauty Innovations for a Better World.


At Shiseido, we believe that beauty has the power to change the world. It stirs emotions, instils confidence, and gives life to infinite possibilities. In an ever-changing global environment, we keep our fingers on the pulse to perceive and respond to people’s profound need for betterment. We constantly challenge the misconceptions of today for a more beautiful tomorrow. And whether it’s new concepts, new ideas, or the new’ values we contribute to society – we never stop innovating. We strive to create a better world through beauty innovations. A world where people live in happiness, and beauty is limitless, loving and alive.


Founded in 1872 in Japan, Shiseido is one of the top leading cosmetics companies in the world. We are  operating in about 120 countries with 46,000 employees of 70 nationalities. We offer a unique selection of skin care, makeup and fragrance resulting in over 1 trillion yen of net sales in 2018.


Shiseido UK & Ireland is the Group’s number 1 affiliate in Europe and is part of the Europe, Middle East and Africa (EMEA) region. Representing a workforce of 1,300 passionate employees, Shiseido UK & Ireland covers business, marketing, distribution and support of 11 of the Group’s most premium brands in Make-Up, Skincare and Fragrances (NARS, Laura Mercier, BareMinerals, Buxom, Shiseido, Clé de Peau Beauté, Dolce&Gabbana, Issey Miyake, Narciso Rodriguez, Elie Saab, Serge Lutens).


Apply now »