Shiseido Ginza Beauty Expert - Harrods (37.5 Hours)

Shiseido Beauty Consultant

MISSION

We find beauty in everything, in science and art, in the products we make and how we engage with the world. As a Beauty Consultant, you will embody the spirit of Omotenashi, the Japanese concept of going above and beyond the expectations of each customer, treating each customer uniquely, listening to them and understanding their needs.

We are the namesake of the Shiseido Group, and in joining Shiseido you will not only receive industry leading training, access to our award winning products and the chance to be part of an brand that is forever leading innovation and cutting edge technology – you join an incredible network of brands, where developing our people is at the heart of our business.

ABOUT SHISEIDO GROUP

Founded in 1872 in Japan, Shiseido is one of the top leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in about 120 countries with 45 000 employees and 70 nationalities, Shiseido offers a unique selection of skin care, makeup and fragrance resulting in Shiseido being one the most trusted companies. Thanks to 150 years of heritage, Shiseido constantly creates high-quality, highly functional, safe and innovative cosmetics and develop brands deeply loved by people from all over the world.

Our first strength is make-up with our market share at number 9 in the UK with NARS. We are also growing fast in fragrance with brands such as Issey Miyake and Narciso Rodriguez as well as winning market share in Skincare with Shiseido and Cle de Peau Beaute in Harrods. Drunk Elephant joined our portfolio in 2021 which supports our ambition and objective to be the Top5 Beauty Group in the UK.  Our clients include high-street retailers such as Premium department Stores, fast paced drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 2 direct e-commerce websites.                          

ABOUT SHISEIDO

Shiseido was the first Western-style pharmacy in Japan. We don’t just lead J-Beauty; we are J-Beauty.

For over 140 years, Shiseido has continued to spearhead innovation and acted as a pioneer in the beauty space. Developing ground-breaking technology for world class skincare innovation and being recognised through numerous awards, from our global best-seller Ultimune, which enhances the skin’s inner defences, to the debut of Essential Energy with Neuroscience-powered technology. Having just relaunched our makeup, we are continuing to develop our counters and customer experience to combine traditional Japanese elements with a modern, state of the art experience.

ORGANISATION

Reports to: Area Manager Shiseido
Job Location: Harrods, London
Contract type: Permanent Contract, 37.5 hours per week over 5 days

MAIN RESPONSIBILITIES

You will let your passion for skincare and makeup shine through. You’ll provide both skincare expertise through demonstrations and facials, and share some of the best kept beauty secrets by educating them on Shiseido’s innovative products as we continue to establish Shiseido as an authority in makeup. Keeping in mind your targets at all time, you’ll be determined to drive sales and seek opportunities to deliver engaging activity on counter to ensure you work as a team to hit both your and the counters goals.

With a selective distribution, your voice is always heard in Shiseido and you have the opportunity to make a real impact on the business. We expect you to be experienced in skincare and beauty, to be proactive and target driven with a true passion for everything Shiseido represents. In return we offer world-renowned training – we invest in you, ensuring you have the highest level of product and service knowledge, and helping you realise your full potential.

PROFILE

• Strong experience in beauty therapy with a qualification of NVQ Level 3 equivalent qualified therapist
• Demonstrable retail Makeup Artistry experience
• Excellent Communication and Customer Service skills
• Ability to work independently and as part of a team
• Self-motivated and results driven
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

POSITION REFERENCE NUMBER: 11107