Serge Lutens Beauty Consultant - Harvey Nichols (37.5 Hours)

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Date: 01-Dec-2022

Location: London, LND, GB

Company: Shiseido

Serge Lutens Beauty Consultant



As a Beauty Consultant, you will embody the spirit of Omotenashi, the Japanese concept of going above and beyond the expectations of each customer, treating each customer uniquely, listening to them and understanding their needs.


Serge Lutens offers some of the most intriguing fragrances in the perfume industry and an exclusive collection of the finest-quality beauty essentials. The brand boasts a cult following of loyal customers drawn to Serge Lutens’ unique approach to fragrance and beauty.



Founded in 1872 in Japan, Shiseido is one of the top leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in about 120 countries with 45 000 employees and 70 nationalities, Shiseido offers a unique selection of skin care, makeup and fragrance resulting in over 1 trillion yen of net sales in 2017. Thanks to 146 years of heritage, Shiseido constantly creates high-quality, highly functional, safe and innovative cosmetics and develop brands deeply loved by people from all over the world.

Shiseido EMEA is Shiseido's Regional Headquarter for the Europe, Middle East and Africa (EMEA) regions. Representing a workforce of 4,000 employees in 88 countries, Shiseido EMEA is covering worldwide activities for fragrance brands (Alaïa Paris, Dolce & Gabbana, Elie Saab, Issey Miyake, Narciso Rodriguez, Serge Lutens, Shiseido fragrances and Zadig & Voltaire) as well as business and distribution of Shiseido group brands (BareMinerals, Buxom, Clé de Peau Beauté, Laura Mercier, NARS and the brand Shiseido). Shiseido EMEA is home to the Center of Excellence (CoE) for Fragrance. The Center uses Shiseido’s acclaimed scientific methods and innovative technologies in creating new and unique fragrances for the global market.


ABOUT SERGE LUTENS                         

Serge Lutens is an iconic and well-respected brand within the Beauty industry, representing over 50 years of avant-garde beauty as inspired by Mr. Lutens’ rich and varied background in fashion, film, photography and beauty. A multi-talented artist, Mr. Lutens is a pioneer and a visionary who is often credited with revolutionising colour cosmetics through the makeup line he created for Christian Dior in 1967, as well as with paving the way for Niche fragrance with the launch of Feminité du Bois and the opening of Salon Palais Royal in 1992.



Reports to: Area Manager Serge Lutens
Job Location: Harvey Nichols, London
Contract type:  Permanent Contract, 37.5 hours per week over 5 days



We find beauty in everything - in science and art, in the products we make and how we engage with the world. You will let your passion for makeup and fragrance shine through. You’ll provide both makeup expertise through demonstrations and tutorials, and transport and inspire customers on a their fragrance journey through rich story-telling. Keeping in mind your targets at all time, you’ll be determined to drive sales and seek opportunities to deliver engaging activity on counter to ensure you work as a team to hit both your and the counters goals.

You will play an integral role in driving the UK flagship business, expressing the brand’s unique and powerful fragrance stories and beauty images to offer customers’ a unique and personal experience. Owning the makeup exclusive in the UK, Harvey Nichols Knightsbridge will be a key strategic priority in 2019, and you will be expected to recruit new customers as well as maintain a strong relationship with existing customers.


As a Beauty Consultant part of Shiseido Group, you will receive a generous allocation of products every year, to help you become a strong brand ambassador. We invest in our people and joining Shiseido gives you access to an incredible network of brands, where developing our people is at the heart of our business. A company to be proud of. A world leader in innovation and technology with over 140 years of cosmetics experience, Shiseido Group maintains a global reputation for excellence in research, product development and customer service. We provide world-renowned training and develop our Consultants to the highest standards, helping you realize your true potential.


With a highly selective distribution, your voice is always heard at Serge Lutens and you have the opportunity to make a real impact on the business. We expect you to be experienced in beauty and fragrance, to be proactive and target-driven with a true passion for everything Serge Lutens represents. In return we offer world-renowned training – we invest in you, ensuring you have the highest level of product and service knowledge, and helping you realise your full potential.



  • Demonstrable retail Makeup Artistry experience and fragrance experience
  • Excellent Communication and Customer Service skills
  • Ability to work independently and as part of a team
  • Self-motivated and results driven
  • Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success



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