People and Culture Coordinator

Date: 30 Mar 2026

Location: London

Company: Shiseido

People and Culture Coordinator

WHO WE ARE

Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture.

Through our heritage, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.

YOUR NEXT ROLE : People and Culture Coordinator

Supporting our teams across Retail and Corporate the People and Culture Coordinator acts as first point of contact for our Retail and Corporate teams. They provide support to the HR team, ensuring delivery of all HR services.

Reporting into the HR Advisor - Corporate, this is a permanent position, based in our fabulous UK Head office in London where we centralise our focus on supporting our business, creating Beauty innovations for a better world.

Contract type: Permanent, full time - 35 hours per week.

YOUR RESPONSIBILITIES

As a People and Culture Coordinator every day will be different. This role will:

Be accountable for all HR admin, ensuring timely action and accuracy including but not limited to; processing EDFs and Contracts, Right to Work checks and Visa requirement tracking for our Retail Population, Maintenance of our HRIS and Data retention in line with legal requirements.
HR Reporting and analysis alongside the HR Advisor – Corporate, supporting initiatives like the dashboard.
Responsible for the coordination of the HR Inbox, understanding the needs of the business to answer queries and escalating to the relevant person where appropriate.
Maintain and update HR trackers.
Supports with the organisation and management of our Intern programme.
Support ASEMs with Retail recruitment; posting and managing job adverts on Mirai
Assist with Corporate Recruitment on an ad-hoc basis

YOUR BACKGROUND

We value diversity and creativity in all that we do. Your suitability will come through arrange of experiences and backgrounds. Specifically we encourage experiences from the below:

A passion for HR and Beauty.
HR administration experience, preferably in a Retail business would be an advantage
Great interpersonal skills
Proactive and can-do attitude, able to work on own initiative and demonstrate tenacity
Able to handle sensitive information in a professional and confident manner
Excellent written and verbal communication skills
MS Office skills
Exceptional organisation & planning skills, attention to detail and the ability to multi-task across duties and projects
Ability to work in a fast-paced, dynamic environment and meet tight deadlines
Alignment with the group’s « Trust8 » working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

BENEFITS YOU’LL LOVE

Generous product allocation & discount to spend on our gorgeous products!
Supporting the delicate work/life balance with enhanced time off through 26 days holiday + bank holidays + your birthday day off + time off for when you get married or move house PLUS enhanced parental allowance for those big life moments and the chance to buy more through our holiday buy scheme
Plan for your future with our 8% matching pension scheme (up to) and life Assurance up to x4 your salary
We operate an annual bonus scheme, based on personal development plans and business performance
Flexible Fridays, so you can focus on what is important to you
Flexible & hybrid work patterns to suit all backgrounds with 60% of your time being in the office
Wellbeing programmes including mental health first aiders, free counselling, access to digital GP’s and exclusive retail discounts
Monthly access to L&D opportunities to help your continuous development
A fantastic opportunity to earn your CIPD qualification, fully supported through our apprenticeship scheme.

INCLUSION HEROS

Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.

We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success.

We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work.

We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion.

We are proud to be recognised as a disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.

OUR HIRING PROCESS

Once you have applied for the role, our in house recruitment team will screen your CV. We will do our best to get back to all candidates who apply, however in some cases it may not be possible due to the high volume of applications. If you have not heard back from us within 30 days of your application, unfortunately this may be you have not been successful on this occasion.

If your CV is shortlisted, then you will be contacted by our recruitment team. They will arrange a pre-screening call, to explore your motivation, suitability and role expectations. After the pre-screen, your application will be reviewed by the hiring manager. Successful applicants will be invited to at least 1 interview. Preferably, we would like to meet you in person and give you the opportunity to test your commute as well as see your potential place of work! In some cases, we may invite you to an assessment centre or to present your ideas in the form of a business presentation.

Please note: If you do not have the right to work in the UK and would require sponsorship for this role then you must ensure you meet UKVI requirements for the position which may include having a degree level qualification. Please reach out if you need further information on this and whether we offer sponsorship.

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