Omni Channel Assistant - Intern (FTC 18 Months)

Omnichannel Activation Intern

MISSION

To support the Senior Omnichannel Activation Manager on executing against the omnichannel retail strategy and support on all activation elements with strategic retailers in the UKI. This newly created role will involve campaign briefing, tracking and capturing all omnichannel campaigns across the retailer estate. This role requires close collaboration with Commercial, Marketing, Digital.

ORGANISATION

Reports to: Senior Omnichannel Activation Manager

Job Location: Shiseido Group London Head Office

Contract type: 18 month Fixed-Term Contract

MAIN RESPONSIBILITIES

Activation Coordination

• Own the campaign execution at go-live ensuring accurate execution and monitoring progress through the campaign tracker and critical path
• Maintain meticulous financial oversight by tracking detailed campaign budgets in collaboration with the Manager
• Ensure high attention to detail with financial tracking of detailed campaign budgets alongside Manager
• Attend weekly calls internal/external and support note taking and sharing status updates
• Complete retailer briefings forms on time and in full working with the Manager for guidance
• Create go-to marketing omnichannel launch guides and best practice – includes retail media, trade instore and online, retailer packages, KCPs etc
• Communicate and liaise with marketing team on campaign asset needs in line with specs (retailer campaigns only)
• Work closely with cross-functional teams, including sales, marketing, digital and communications to ensure alignment of activation linked to wider team goals
• Coordinate with external agencies on Criteo campaign execution, from asset readiness to performance review and optimisation.

Retailer Partnerships

• Support on all retailer executions for relevant brand and being efficient with retailer requests
• Deliver best in class UX / prompt asset updates and support on troubleshooting
• Support the team with 360 omnichannel campaign briefs, assets, and tracking for all campaigns
• Explore new marketing opportunities instore and attend regular in store walk through to connect online and instore campaigns
• Support on all reporting gathering insights and being a part of the Activation team meeting cadence

Audits and Maintenance

• Monitor retailer partner activity for the UK to ensure they are aligned and representing relevant brands in accordance with guidelines with daily checks
• Check all launches are executed correctly after the OCD, tracking suboptimal executions and requesting changes promptly
• Perform routine audits on retailer.coms to identify issues and correct them, prioritising based on campaign needs
• Manage and execute all ad-hoc retailer requests with regards to campaign management

Tracking

• Capture all organic and paid-for coverage online, social, email, in store for large scale launches
• Keep track of key competitor activity and launch activations and present back where possible
• Support the Sr Manager on the following meetings: quarterly reviews preparing a list of status of activations being ready to confidently communicate status

PROFILE, SKILLS AND EXPERIENCE REQUIRED

Essential

• Superb organisational skills with a passion for detail and precision
• Able to manage time effectively and prioritise accordingly
• Excellent written English, with a keen eye for grammar, syntax, spelling, and style
• Able to collaborate well with colleagues and internal teams
• Strong awareness of omnichannel brand representation and messaging
• Strong team player
• Passion for all things beauty, online and instore
• Passion and familiarity with UK online retailers
• Positive attitude and works well under pressure
• Previous e-retail / digital experience a plus
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

Desirable

• Experience within the beauty industry in a retailer marketing capacity
• Basic to Intermediate knowledge of Photoshop
• Copywriting and proficiency with SEO
• A relevant business degree / diploma
• Previous experience working with brand marketing optimisation

The benefits you’ll love…

• You time: Enjoy 26 days off, plus bank holidays, and a special day off for your birthday!
• Pension Power: We match up to 8% to help you save for the future.
• Health at Your Fingertips: Access to a Digital GP whenever you need it.
• Family First: Enhanced parental allowance to support your growing family.
• Beauty Bonanza: Generous product allocation and discounts to keep you glowing.
• Secure Your Future: Life Assurance up to 4x your salary.
• Feel Good: Dive into our wellbeing programs and visit the in-office Wellness Room
• Growth Journey: Regular development check-ins to keep you on track.
• Skill Up: Excel training to boost your knowledge and the opportunity to work with an inhouse coach
• Social Scene: Join in on company socials for fun and networking.
• Exclusive Access: Retail Trust, Tastecard, and local discounts at your fingertips.
• Snack Attack: Unlimited coffee, tea, milk options, and snacks to fuel your day.
• Balanced Life: Enjoy a 35-hour work week, Hybrid and Flexible working and a protected lunch break
• Salary: £25,000

ABOUT SHISEIDO GROUP

Our mission : Beauty Innovations for a Better World

Click here to learn more about our brands

Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.  Did you know that Shiseido is the most awarded company in terms of innovation with a record 31 FSCC Awards?

Shiseido UK & Ireland plays a central role in the EMEA region and is biggest affiliate, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in the world Nr4 biggest beauty market.

To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams

1.            Leverage our unique portfolio of premium Beauty brands across all 3 categories

2.            Stay agile and capture new retail opportunities

3.            Customer-driven decisions

4.           Create a great place to work in Beauty

ABOUT SHISEIDO BRAND                                   

Recently voted as No5 most trusted brand in Health & Beauty worldwide, Shiseido has defined the concept of beauty and spread its knowledge and power across the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future.

ABOUT CLE DE PEAU BEAUTE

Clé de Peau Beauté, the premier luxury skincare and makeup brand from Shiseido Cosmetics, was founded in 1982 as the ultimate expression of elegance and science. Forever guided by exquisite aesthetics and intelligence, Clé de Peau Beauté has instilled its products with modernity, enchantment, and dynamism to emerge as an industry leader in delivering radiance so remarkable, it emanates from within.

ABOUT DRUNK ELEPHANT

We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility.

ABOUT NARS                                               

Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.

ABOUT DESIGNER FRAGRANCES

Shiseido Group’s fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the edgy Zadig&Voltaire to the sensual and effortless delicacy of Narciso Rodriguez; and the intriguing mix of natural and sophistication in Issey Miyake. In selected distribution, we also have the unique collection from the extraordinary perfumer, Serge Lutens and more to come to the market.

ABOUT ULE

At Ulé we are on a mission to promote botanical, conscious beauty, being the first skincare brand to grow its ingredients in our own indoor high-tech vertical farm.

Our formulas are obtained through an avant-garde method of culture that guarantees the purity and power of the plants to give you more resilient skin. We have created a sustainable way of beauty for those who want to enjoy life to the fullest, in harmony with the environment.

ABOUT GALLINEE                                   

At Gallinée we believe in working with your microbiome to help it to look after you. Our products contain a patented complex of prebiotics, probiotics and postbiotics to nourish and support the good bacteria that make your own personal ecosystem. Helping them to look after even the most sensitive skin.

OUR PRINCIPLES

serve as the working principles that every Shiseido employee must follow. These eight working principles – known as "TRUST 8" – are based on the idea that mutual trust is the key to succeeding in OUR MISSION.

Click here to learn more about Our Principles and The Shiseido Philosophy

We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success.  

We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work.

We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion.

We are proud to be recognised as a  disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.

Once you have applied for the role, our in house recruitment team will screen your CV. We will do our best to get back to all candidates who apply, however in some cases it may not be possible due to the high volume of applications. If you have not heard back from us within 30 days of your application, unfortunately this may be you have not been successful on this occasion.

If your CV is shortlisted, then you will be contacted by our recruitment team. They will arrange a pre-screening call, to explore your motivation, suitability and role expectations. After the pre-screen, your application will be reviewed by the hiring manager. Successful applicants will be invited to at least 1 interview. Preferably, we would like to meet you in person and give you the opportunity to test your commute as well as see your potential place of work! In some cases, we may invite you to an assessment centre or to present your ideas in the form of a business presentation.

Please note: If you do not have the right to work in the UK and would require sponsorship for this role then you must ensure you meet UKVI requirements for the position which may include having a degree level qualification. Please reach out if you need further information on this and whether we offer sponsorship.

KEEN TO KNOW MORE?

Click here to learn more about our brands

Click here to learn more about Our Principles and The Shiseido Philosophy