National Account Coordinator - bareMinerals & Designer Fragrances

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Date: 06-Apr-2021

Location: London, LND, GB

Company: Shiseido



Operational support for the National Account Manager (NAM), wider Commercial Team and Field Team.





Founded in 1872 in Japan, Shiseido is one of the top leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in about 120 countries with 45 000 employees and 70 nationalities, Shiseido offers a unique selection of skin care, makeup and fragrance resulting in over 1 trillion yen of net sales in 2017. Thanks to 146 years of heritage, Shiseido constantly creates high-quality, highly functional, safe and innovative cosmetics and develop brands deeply loved by people from all over the world.


Shiseido UK & Ireland is currently the largest affiliate in the EMEA region with a diverse portfolio of 11 brands in the UK across all categories. Supporting our One Shiseido Mission, Beauty Innovations for a Better World, Shiseido UK & Ireland has committed to a vision which will be delivered through 4 strategic streams:


1.             Create a great place to work in Beauty

2.            Customer driven focus to meet and exceed expectations

3.            Champion Omni-channel through a seamless offering across all customer touchpoints

4.            Deliver sustainable growth and profitability of our brands


Our first strength is make-up with our market share at number 4 in the UK with our NARS, Laura Mercier, and bareMinerals brands. We are also growing fast in fragrance with brands such as Dolce & Gabbana, Issye Miyake and Narciso Rodriguez as well as winning market share in Skincare with Shiseido and the recently spectacular launch of Cle de Peau Beaute in Harrods.  Drunk Elephant joins our portfolio in 2021 which supports our ambition and objective to be the Top5 Beauty Group in the UK.  Our clients include high-street retailers such as Department Stores, drugstores & chains as well as online pure players and specialty stores. We also have 8 boutiques and 3 direct e-commerce websites.




We believe makeup and skincare should not only make you look good but should also be good for your skin. So clean minerals have always been the heart and soul of every bareMinerals product. They always will be. Ever since we started the beauty revolution with our bestselling mineral foundation in 1995.





Shiseido Group’s fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the sumptuous and refined Elie Saab to the sensual and effortless delicacy of Narciso Rodriguez; the intriguing mix of natural and sophistication in Issey Miyake to the exotic and glamourous Dolce&Gabanna. In selected stores, we also have the unique, innovative collection from the extraordinary perfumer, Serge Lutens





Reports to: National Account Manager

Job Location: Shiseido Group London Head Office

Contract type: Permanent




  • Complete and submit new line forms to support all new launches in a timely and accurate manner in line with retailer expected timelines.
  • Support in the setting up of retailer promotions and activations.
  • Review and maintain retailer catalogue including notifying retailers of discontinuations and company OOS
  • Prepare communication for field teams to support all new launches and upcoming activations.
  • Support with new store opening process; work with NAM to progress from project submission to store opening.
  • Prepare presentations and documents as required for retailer meetings as well as booking and setting up meeting room.
  • Quota Management  actively review quota report and keep team updated with state of play and therefore opportunities 
  • Allocations Sheet – manage and own sheet; with input Demand Planning and Marketing
  • With the NAM review retailer orders for fulfilment / quota issues and work with NAM and OM to resolve
  • Management and execution of excess list (obsolete stock and TOA’s)
  • Generation of purchase orders for retailer promotional funding and for retailer marketing activity



  • Populate monthly brand report with retail and gross sales information as well as launch performance including ad hoc requests from EMEA / Marketing
  • Prepare and share annual price increase documents.
  • Maintain retailer contact list, conduct bi-annual review and update as required.
  • Prepare presentations and documents as required for retailer meetings as well as booking and setting up meeting room. Collate and circulate meeting action points
  • Prepare for retailer meetings as well as booking and setting up meeting room. Manage retailer documents. Collate and circulate meeting action points
  • Support with product send outs to retailers ahead of new launches.
  • Ad hoc admin as required.




  • Highly Prolifient at Excel
  • Commercially aware & ability to drive business performance
  • Able to manage time effectively and prioritise tasks
  • Excellent written and verbal communications skills, adaptable for delivery to a range of audiences
  • Team player, ability to respond to rapidly changing demands
  • Excellent planning & organisational skills
  • Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success


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