Interim EA to Country General Manager - 12 Month Fixed Term Contract (Maternity Cover)

Apply now »

Date: 23 May 2023

Location: London, LND, GB

Company: Shiseido



The EA provides excellent administrative support and executive assistance to the UK&I Country General Manager.



Our mission : Beauty Innovations for a Better World


Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.  Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?


Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.


To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams


1.             Leverage our unique portfolio of Beauty brands across all 3 categories

2.           Stay agile and capture new retail opportunities

3.            Customer-driven decisions

4.           Create a great place to work in Beauty


Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.

Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty.  Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.

We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.


Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.


ABOUT SHISEIDO BRAND                                   

Recently voted as No5 most trusted brand in Health & Beauty worldwide, Shiseido has defined the concept of beauty and spread its knowledge and power across the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future.



Clé de Peau Beauté, the premier luxury skincare and makeup brand from Shiseido Cosmetics, was founded in 1982 as the ultimate expression of elegance and science. Forever guided by exquisite aesthetics and intelligence, Clé de Peau Beauté has instilled its products with modernity, enchantment, and dynamism to emerge as an industry leader in delivering radiance so remarkable, it emanates from within.






We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility.


ABOUT NARS                                               

Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.



Shiseido Group’s fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the edgy Zadig&Voltaire to the sensual and effortless delicacy of Narciso Rodriguez; and the intriguing mix of natural and sophistication in Issey Miyake. In selected distribution, we also have the unique collection from the extraordinary perfumer, Serge Lutens and more to come to the market.



At Ulé we are on a mission to promote botanical, conscious beauty, being the first skincare brand to grow its ingredients in our own indoor high-tech vertical farm.

Our formulas are obtained through an avant-garde method of culture that guarantees the purity and power of the plants to give you more resilient skin. We have created a sustainable way of beauty for those who want to enjoy life to the fullest, in harmony with the environment.


ABOUT GALLINEE                                   

At Gallinée we believe in working with your microbiome to help it to look after you. Our products contain a patented complex of prebiotics, probiotics and postbiotics to nourish and support the good bacteria that make your own personal ecosystem. Helping them to look after even the most sensitive skin.





Reports to: UK& Country General Manager

Job Location: Shiseido Group London Head Office

Contract type: 12 Month Fixed Term Contract, Maternity Cover



  • Providing Executive Assistant support to the Country General Manager, managing daily schedule, meetings, calls, travel arrangements and itineraries.
  • Support with the Country General Manager’s presentations, and reports including liaison with individuals/teams to gather and collate information.
  • Manage the scheduling and logistics of large scale meetings/seminars/conferences. 
  • Working with other EA’s in the Shiseido Group in EMEA and Global to arrange complex travel itineraries for senior leadership.
  • Ad hoc project management as set by the Country General Manager.
  • Coordinate new starter welcome and induction programmes.
  • Organise team meetings and social events.
  • Manage wider team administration tasks e.g. holiday trackers, sickness reporting etc.
  • Managing and motivating the team to ensure good office standards and culture.
  • General office coordination support as requested by leadership of the Office & Facilities Manager.
  • Support with all company office and external events.
  • Occasionally may be required to provide to cover on Reception.






  • Exceptional organisation skills
  • Highly accurate with 'right first time mentality'
  • Experience as an EA/PA
  • First class people and communication skills
  • Knowledge of professional writing & business etiquette
  • Proactive and ability to work without close supervision
  • Flexibility and openness to take on new ad hoc work
  • Strong IT skills - Outlook, Word, Excel & PowerPoint
  • High standard of English and good business acumen
  • Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

Job Segment: Administrative Assistant, General Manager, Manager, Administrative, Management