Drunk Elephant Retail Manager - Selfridges, London Oxford Street (37.5 Hours)

Date:  9 Jun 2026
Location:  London
Company:  Shiseido

 

 

 

Drunk Elephant Retail Manager

 

 

ABOUT DRUNK ELEPHANT

 

We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility.

 

We are part of the Shiseido Group, and in joining Drunk Elephant you join an incredible group network of brands, where developing our people is at the heart of our business.

 

 

 

YOUR NEXT ROLE : Drunk Elephant Retail Manager - Selfridges, London Oxford Street (37.5 hours over 5 days per week) 

 

 

YOUR RESPONSIBILITIES

 

With a selective distribution, your voice is always heard at Drunk Elephant and you have the opportunity to make a real impact on the business and be empowered to take accountability for driving your own business. Following Drunk Elephant Philosophy and unique sales techniques and methods of application, you will use your networking skills to recruit new customers and continue to delight existing ones, keeping your goal of exceeding counter sales targets in mind. Partnering closely with your Area Manager, Education and HR, you will draw on your management experience to build and deliver a business plan that will drive KPI’s across the team and deliver results. In return we offer exciting ongoing training – we invest in you, ensuring you have the highest level of product, service and management knowledge, and helping you realise your full potential.

 

 

 

YOUR BACKGROUND

 

We value diversity and creativity in all that we do. Your suitability will come through a range of experiences and backgrounds. Specifically we encourage experiences from the below:

 

  • Demonstrable Retail Management experience
  • Business Management experience
  • Strong experience in artistry, ideally with a qualification
  • Ability to communicate effectively with Area Manager on business performance
  • Ability to drive KPIs and sales targets within the team
  • Excellent communicator
  • Experience in coaching and developing others
  • Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

 

 

BENEFITS YOU’LL LOVE

 

  • 30 days holiday, including bank holidays, increasing with service
  • Generous discretionary commission scheme
  • Contributory pension scheme – 5% employer contribution
  • Generous product allocation & discount
  • Enhanced parental allowance
  • Life Assurance up to x2 your salary
  • Employee referral bonuses
  • Access to Retail Trust
  • Annual performance and development reviews so you know your career is going in the right direction

 

OUR VALUES

  • THINK BIG
  • TAKE RISKS
  • HANDS ON
  • COLLABORATE
  • BE OPEN
  • ACT WITH INTEGITY
  • BE ACCOUNTABLE
  • APPLAUD SUCCESS

 

 

INCLUSION HEROS

 

Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.

 

We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success.

 

We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work.

 

We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion.

 

We are proud to be recognised as a  disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.

 

 

 

OUR HIRING PROCESS

 

Once you have applied for the role, we will screen your CV. We will do our best to get back to all candidates who apply, however in some cases it may not be possible due to the high volume of applications. If you have not heard back from us within 30 days of your application, unfortunately this may be you have not been successful on this occasion.

 

If your CV is shortlisted, then you will be contacted by the hiring manager to explore your motivation, suitability and role expectations. Successful applicants will be invited to at least 1 interview. Preferably, we would like to meet you in person and give you the opportunity to test your commute as well as see your potential place of work! If you are successful at interview, you will be required to have an instore trade test.

 

All applicants must have the right to live and work in the UK.

 

 

KEEN TO KNOW MORE?

 

 


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