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Demand Planner

Date:  14 May 2025
Location:  London
Company:  Shiseido

Demand Planner

MISSION

We are looking for an experienced Demand Planner to join the team. You will be responsible for creating a robust demand plan for the UK business as well as working cross functionally with the wider supply chain, commercial & marketing teams and EMEA demand teams to deliver business targets through the S&OP process.

ORGANISATION

  • Reports to Demand Planning Manager
  • Job Location: London, UK
  • Contract type: Permanent

 

MAIN RESPONSIBILITIES

Planning

  • Responsible for managing 18 month rolling forecast for Shiseido Brands in the UK & I market, ensuring accurate & timely forecasts are delivered to the business
  • Driving process excellence including championing the S&OP process
  • Analysing portfolio performance to understand and react to demand trends
  • Providing the business with Root Cause Analysis when results deviate from target
  • Forecast Accuracy / MAPE focussed, with continuous improvement strategy in mind
  • Constantly striving to hit demand planner and wider supply chain KPIs to improve stock availability whilst not adding to Excess & Obsolescence
  • Leading monthly brand demand reviews:
    • Presenting forecast gap analysis
    • Highlighting any insight driven actions
    • Proposing strategy / forecast amendments based on analysis
    • Translating and integrating brand aligned actions into forecasts

Cross-Functional Collaboration

  • Collaborating and communicating cross-functionally (with Marketing, Commercial, Finance, EMEA Supply Chain Counterparts) to manage and maintain forecast building blocks:
    • NPD/Initiative launches
    • Marketing Promotions
    • Promotional driven product (TPRs / SPOs)
    • Retailer/product performance (Sell In vs Sell Out, Stock in Trade)
    • Retailer Distribution amendments
    • Hard and Soft Phase In Phase Out strategy and global/local discontinuations
    • Commercial Risks and Opportunities
    • Non-saleable forecast

Ad Hoc

  • Adaptive to business critical process changes
  • Supporting the Demand Planning Manager in contributing to and influencing strategic plans as well as preparing for the monthly Executive S&OP meetings and attending the meeting when required

PROFILE:

  • Experience working as a Demand Planner in the cosmetics / fragrance sector or of a similarly fast-paced sector (FMCG, Mass retail)
  • Strong commercial forecasting experience
  • Experience working as part of S&OP Cycle
  • Advanced excel skills are essential
  • Experience using SAP IBP or other statistical demand planning tool(s)
  • High degree of numeracy and analysis, with excellent accuracy and attention to detail
  • Proactively seeks improvement, is a solution provider and a problem solver
  • Strong communication and presentation skills
  • Demonstrates a strong sense of individual accountability
  • Persuasive, resilient and flexible, adapts to new challenges but remains focused on priorities
  • Highly motivated team player who collaborates easily with others, sharing information and adapting to different working styles
  • Alignment with the group’s « Trust8 » working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

 

The benefits you’ll love…

  • 26 days holiday + bank holidays + your birthday day off   
  • Holiday buy – up to 5 days
  • Day off when you get married or move house
  • Generous contributory pension scheme – match up to 8%
  • Annual performance related bonus
  • Private medical insurance with Vitality
  • Enhanced parental allowance
  • Generous product allocation & discount
  • Life Assurance up to x4 your salary
  • Flexible Friday finish
  • Flexible & hybrid working
  • Wellbeing programmes
  • Annual performance and development reviews so you know your career is going in the right direction


Job Segment: Demand Planner, Supply Chain, Supply, Bank, Banking, Operations, Finance

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