Senior Officer - Retail Experience & Education, SHISEIDO and IPSA
Job Responsibilities:
Business Analysis
- Deliver data analysis, maintain and create business needed PowerBI reports and dashboards to generate in-depth customer insights
- Explore the data and identify business opportunities and challenges to support overall customer growth and business development
- In charge of weekly and monthly business analysis reports, ad hoc analytics requests and ensure timely and quality analytics deliverables
Sales and Commercial Planning
- Analyse historical sales data, build up rolling sales forecast and GWP usage plan (gift with purchase) in response to market trends and promotion plans
- Facilitate Manager to set monthly sales targets, incentive plan, and sales KPI metrics to identify opportunities for improvement and achieve sales targets
- Provide in-depth analysis of sales data and support in smooth execution of commercial strategy in monthly basis with liaison with different stakeholders
Retail Operations
- Identify target customers segment to enhance trade promotion/campaign/CRM events to drive sustain sales growth
- Coordinate with sales operation team on retail operations logistics arrangement and support on frontline engagement initiatives
Job Requirements:
- University graduate in business-related disciplines
- Minimum 4 years’ relevant experience in retail industry, experience in driving retail operations and sales performance
- Hands on experience in data analytics and business analysis
- Able to work in a fast-paced environment with ability to cope with changes and handle multiple priorities
- Proficiency in using MS Excel, Power BI, and Chinese word processing
- Good command of both spoken and written English and Chinese
Job Segment:
Business Development, Data Analyst, Data, Sales, Retail