Senior Officer - Retail Experience & Education, SHISEIDO and IPSA

Date:  May 27, 2024
Location:  Hong Kong
Company:  Shiseido
Country/Region:  HK
Department: 
Custom Field 4:  Employee (Permanent)
Company:  Shiseido

 

Job Responsibilities:

 

     Business Analysis

  • Deliver data analysis, maintain and create business needed PowerBI reports and dashboards to generate in-depth customer insights
  • Explore the data and identify business opportunities and challenges to support overall customer growth and business development
  • In charge of weekly and monthly business analysis reports, ad hoc analytics requests and ensure timely and quality analytics deliverables

    Sales and Commercial Planning

  • Analyse historical sales data, build up rolling sales forecast and GWP usage plan (gift with purchase) in response to market trends and promotion plans
  • Facilitate Manager to set monthly sales targets, incentive plan, and sales KPI metrics to identify opportunities for improvement and achieve sales targets
  • Provide in-depth analysis of sales data and support in smooth execution of commercial strategy in monthly basis with liaison with different stakeholders

    Retail Operations

  • Identify target customers segment to enhance trade promotion/campaign/CRM events to drive sustain sales growth
  • Coordinate with sales operation team on retail operations logistics arrangement and support on frontline engagement initiatives

 

Job Requirements:

 

  • University graduate in business-related disciplines
  • Minimum 4 years’ relevant experience in retail industry, experience in driving retail operations and sales performance
  • Hands on experience in data analytics and business analysis
  • Able to work in a fast-paced environment with ability to cope with changes and handle multiple priorities
  • Proficiency in using MS Excel, Power BI, and Chinese word processing
  • Good command of both spoken and written English and Chinese


Job Segment: Business Development, Data Analyst, Data, Sales, Retail