Senior Manager - Application, Information and Technology Transformation

Date:  Sep 22, 2021
Location:  Hong Kong
Company:  Shiseido
Country/Region:  HK
Custom Field 4:  Employee (Permanent)
Company:  Shiseido

Reports to: Director, Information and Technology Transformation


The Role

  • Contributes to ITT success by co-crafting of strategic technology vision and roadmap, defining technology-enabled solutions that fulfil SHK strategic objectives and business growth;
  • End-to-end business solution management via strong entrepreneurial and customer-first mindset, with excellent leadership, influencing and partnering with various stakeholders;
  • Accountable for the success of data solutions delivery and support by the team, enhancing management’s ability to make data-driven business decisions in an effective manner;
  • Passionate and fosters developments for a high-performing team, aligning with SHK working principles to consistently delivering business value and exceptional customer experience.



  • Work with ITT Director on the formulation and implementation of technology and data strategies that aligns with business goals and objectives;
  • Contribute to the company’s omni-channel strategy by transforming the current eCommerce, POS, CRM, integration and data architecture to a customer-first, data-driven ecosystem;
  • Uplift ITT’s application management capabilities by enhancing the design, develop, maintain, and support mechanisms over effective and reliable technology solutions;
  • Lead data transformation and adopt relevant BI analytics tools to enhance effectiveness in gaining business insights and decision-making, so to improve business capabilities;
  • Define clear policies and processes to safeguard data integrity and security governance;
  • Develop a team of motivated and competent staff, lead the team to continuously define new and effective ways of working with business under the new normal;
  • Collaborate effectively with global and regional project teams and consultants, in support of ensure smooth execution of global ERP project implementation.



  • University graduate in Information Technology / Computing or relevant disciplines;
  • Minimum 10 years of experience in SDLC / application development and data management; practical experience on DevOps / Agile development will be preferred;
  • Strong knowledge in retail/eCommerce or related industries is essential;
  • Hands on experience with implementing omni-channel retail initiatives and/or transforming data and systems architecture in a sizeable company will be a big plus;
  • Extensive knowledge and experience with Microsoft-based development languages (e.g. C#, .net, SQL, Python, XML, Java) and BI reporting / analytics tools (SSRS, PowerBI, etc);
  • Solid experience in vendor management and project management will be advantageous;
  • Knowledge and experience on SAP and Salesforce integration will be advantageous;
  • Enthusiastic with positive and can-do attitude, strong team leadership and influencing skills;
  • Detail-oriented, keen to be challenged, with a customer-first and entrepreneurial mindset;
  • Ability to work in matrix environment, strength in relationship building, with strong verbal and written communication and presentation skills to senior level stakeholders;
  • Excellent command in written and spoken English, Cantonese, and Mandarin.

Job Segment: Manager, Data Management, Data Architect, Management, Data