Senior Business Analyst - Project Management, Information and Technology Transformation

Date:  May 19, 2023
Location:  Hong Kong
Company:  Shiseido
Country/Region:  HK
Custom Field 4:  Employee (Permanent)
Company:  Shiseido


  • Liaise with business stakeholders to gather business requirements, understand business process, operational workflow and translate into well-defined functional specs and assist in project documentation and deliverables
  • Understand the needs, facilitate and balance the requirements amongst multiple business stakeholders and recommend solutions
  • Prepare test plans, conduct quality assurance test, coordinate UAT including issue tracking & fixing activities and provide end user training when necessary
  • Manage and monitor various projects/change requests and able to deliver agreed solution on time
  • Work closely with cross function teams and external vendors on system integration / implementation projects in eCommerce, Customer Relationship Management, Order Management and Warehouse Management systems
  • Provide application roll-out and post-implementation support
  • Assist in ad-hoc projects and tasks when required



  • Degree in Business Studies / Information System or related disciplines with experience in retail and eCommerce business is an advantage
  • At least 5-8 years’ solid working experience as Business Analyst
  • SQL skillset is preferred for troubleshooting / data extracts
  • Solid understanding of business reports and thorough understanding of business numbers
  • Customer-oriented and self-motivated with strong communication skills including written and spoken Chinese and English
  • Good interpersonal skills and high level of accuracy
  • Independent, efficient and able to work under pressure with tight schedule



What’s on offer:

Be part of a growing global organization with a portfolio of around 16 brands, competitive discretionary bonus, quarterly free goods across brands, medical benefits, birthday leave, flexible working hours, wellness benefits, learning sponsorship, and more.



Please apply with your latest resume stating your notice period, current and expected remuneration package.  We regret that only shortlisted candidates will be contacted. 


Shiseido Hong Kong is an Equal Opportunities Employer. All applications received will be treated in strict confidentiality and be used exclusively for employment purposes only. 

Job Segment: Relationship Manager, Business Analyst, QA, Warehouse, Manager, Customer Service, Finance, Quality, Manufacturing, Management