Officer - Marketing, NARS

Date:  May 22, 2023
Location:  Hong Kong
Company:  Shiseido
Country/Region:  HK
Custom Field 4:  Employee (Permanent)
Company:  Shiseido

The role

Reporting to the Marketing Manager, the incumbent plays a critical role in Digital and CRM programme content creation and coordination of all promotion related logistics to ensure great collaboration and communication correspondence for a successful marketing operation.

Job responsibilities:  

  • Implement digital marketing strategies to meet business objectives and drive online traffic to the brand’s website, e-retailer websites to ensure the ultimate consumer experience on customer-facing brand digital platforms and always-on digital experiences
  • Drive social media, digital advertising planning and asset creation with the support of creative agencies
  • Provide support to marketing team in promotion design, instore collateral production and order allocation to stores
  • Maintain close working relationship with frontline by memo writing and regular catch-up on CRM programmes
  • Drive members' communication (Email / SMS) with translation and creative assets localization from HQ team
  • Support maintenance with product catalogue refresh and product information update
  • Handle marketing and e-commerce related customer enquiries on daily basis
  • Support PR communication team in PR seeding, livestream hosting and other events/KOL activation
  • Regular marketing report update and consolidation

Job requirements:

  • Degree holder in marketing, business, communication or relevant field with at least 3 years solid experience gained from digital/CRM agency
  • Great team player with meticulous mindset and "can-do" attitude
  • Good command of both written and spoken Chinese and English
  • Proficient in MS Office applications and Chinese word processing, preferably with knowledge in creative software (i.e. Photoshop / AI) and other visualizing software
  • Candidate with more experiences will be considered as Senior Officer

What's on offer: 
Be part of a growing global organization with a portfolio of around 16 brands, competitive discretionary bonus, quarterly free goods across brands, medical benefits, birthday leave, flexible working hours, wellness facilities, learning sponsorship, and more. 


Please apply with your latest resume stating your notice period, current and expected remuneration package. 

We regret that only shortlisted candidates will be contacted. 


Shiseido Hong Kong is an Equal Opportunities Employer. All applications received will be treated in strict confidentiality and be used exclusively for employment purposes only.

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