Assistant Manager - Retail Experience & Operations, NARS and Drunk Elephant

Date:  May 31, 2024
Location:  Hong Kong
Company:  Shiseido
Country/Region:  HK
Department: 
Custom Field 4:  Employee (Permanent)
Company:  Shiseido

Job Responsibilities:

    • Accountable for the establishment and achievement of annual, monthly, and weekly sales objectives across omni-channel in coordination with cross brand team
    • Ensure delivery of KPIs, sales targets and business plan including day to day service levels, customer experience, quality measures and compliance measures
    • Ensure smooth execution of sales promotion activities to achieve sales target, evaluate the effectiveness/ efficiency of the flow, content, and various supports for future improvement
    • Prepare and analyze sales reports, tracking of the retail performance, sales recap, and action plans.
    • Explore new sales channel opportunities with existing and new business partners.
    • Keep abreast of competitor activity and work closely with internal teams for marketing events, product launches and sales promotion roll-out.
    • Develop KPI, monitor sales performance for open sell business including setting sales target, order process and inventory control.
    • Review sales performance and motivate the Sales team to achieve the company targets.
    • Work with other departments to ensure stock control, and align merchandise maintenance
    • Demonstrate leadership and coaching skills to develop team with frequent review and actionable recommendations

 

 

Job Requirements:

    • Degree holder in Business Management or relevant disciplines
    • 5+ years relevant experience in sales retail operations management.
    • Creative, collaborative, and strong interpersonal communication skill
    • Analytical and sensitive to numbers
    • Excellent command in written spoken Chinese and English
    • Proficiency in using MS office and Chinese word processing


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