Assistant Manager - Retail Experience & Operations, NARS and Drunk Elephant
Job Responsibilities:
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- Accountable for the establishment and achievement of annual, monthly, and weekly sales objectives across omni-channel in coordination with cross brand team
- Ensure delivery of KPIs, sales targets and business plan including day to day service levels, customer experience, quality measures and compliance measures
- Ensure smooth execution of sales promotion activities to achieve sales target, evaluate the effectiveness/ efficiency of the flow, content, and various supports for future improvement
- Prepare and analyze sales reports, tracking of the retail performance, sales recap, and action plans.
- Explore new sales channel opportunities with existing and new business partners.
- Keep abreast of competitor activity and work closely with internal teams for marketing events, product launches and sales promotion roll-out.
- Develop KPI, monitor sales performance for open sell business including setting sales target, order process and inventory control.
- Review sales performance and motivate the Sales team to achieve the company targets.
- Work with other departments to ensure stock control, and align merchandise maintenance
- Demonstrate leadership and coaching skills to develop team with frequent review and actionable recommendations
Job Requirements:
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- Degree holder in Business Management or relevant disciplines
- 5+ years relevant experience in sales retail operations management.
- Creative, collaborative, and strong interpersonal communication skill
- Analytical and sensitive to numbers
- Excellent command in written spoken Chinese and English
- Proficiency in using MS office and Chinese word processing
Job Segment:
Event Marketing, Operations Manager, Marketing Manager, Business Manager, Assistant Manager, Marketing, Operations, Management