Assistant Manager - Education & Customer Experience, Clé de Peau Beauté

Date:  May 20, 2023
Location:  Hong Kong
Company:  Shiseido
Country/Region:  HK
Custom Field 4:  Employee (Permanent)
Company:  Shiseido

Job Responsibilities:


  • Deliver training programs focus on makeup artistry and new joiner training.
  • Elevate professional makeup skills of frontline staff to strengthen makeup to skincare link sales
  • Deliver new joiner training program to develop new joiner with professional consultation skills and deliver high standard service
  • Support team in livestream operation, provide support and coaching in livestreaming skills
  • Identify and analyze learning and coaching needs based on regular field coaching
  • Support the overall customer enquiries from eCommerce channel and Retail online



Job Requirements:

  • University graduate in business-related disciplines
  • Minimum 3 years of relevant experience in training and development from beauty industry
  • Solid experience in makeup, customer service and selling technique. Skincare skills is a plus
  • Self-motivated, detail-oriented and able to work independently
  • Excellent communication, facilitation and interpersonal skills with ability to communicate with different levels of people
  • Proficiency in livestreaming and video editing



What’s on offer:

Be part of a growing global organization with a portfolio of around 16 brands, competitive discretionary bonus, quarterly free goods across brands, medical benefits, birthday leave, flexible working hours, wellness benefits, learning sponsorship, and more.



Please apply with your latest resume stating your notice period, current and expected remuneration package.  We regret that only shortlisted candidates will be contacted. 


Shiseido Hong Kong is an Equal Opportunities Employer. All applications received will be treated in strict confidentiality and be used exclusively for employment purposes only. 


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