RESPONSIBILITIES:

Store operations:
•    Responsible for e-platform operations, including promotion planning, stocks demand forecast, customer relationship management, campaign participation management and other systematic operations tasks
•    Ensure all operation tasks going smoothly (PO, credits, refunds, stocks available…) and deliver supports on time (samples, gifts...)
•    Competition landscape check on a regular basis with details of competitors’ commercial & planning activities across platforms 
•    Cooperate with internal cross-functions (accounting, brand marketing, logistics,…) and external partners (platforms, social agencies, enablers..) to achieve the set KPIs & project objectives
•    Reports & Data analysis of store operations with deep-dive insights per category/brand/plan to strengthen store performance.

NMV & P&L control: 
•    Responsible for account GMV with platform & Netsales with internal with strong P&L report & analysis 
•    Analyse store-related data and recommend improvement plans for store revenue based on results, store optimization, and merchandise ratings
•    Collaborate with management on NMV goals, planning and forecasting
•    Control & reconcile cost with distributor or platforms 
 

REQUIREMENTS: 
•    Be humble & eager to learn mindset, curiosity & ready to test new initiatives 
•    Have good sense of art & beauty, critical thinking
•    Have good understanding & sensitivity toward online buying behavior, beauty & skincare trend
•    Good project management skills, communication skills & problem-solving skills
•    Good adaptability to fast-paced & dynamic environment, a team player, performing well under pressure
•    2-3 years years of working experience
•    Understand the rules of marketing on Lazada/Shopee/TikTok, understand shopping journey & purchase behaviours of specific platforms.