Coordinator, Quality Control

Your Dreams, Our Future.

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.

At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

WHERE YOU WILL WORK: 

Shiseido Americas Distribution Center is hiring!  We are looking for people who work safely and with a quality focus; who work with a sense of urgency and purpose; and who contribute integrity and a positive attitude.  If this is you, come join our People First team!   

JOB SUMMARY

This position is part of the Quality External Operations Group. Under the supervision of the Quality Manager, the Quality Coordinator ensures compliance with cGMP and company policies, procedures, and specifications.

This position is responsible for overseeing the inspection and batch record review of Shiseido cosmetic and OTC products produced at contract manufacturers, and quality system functions in accordance with cGMP and any related company SOP’s and FDA regulations.

The Quality Coordinator is responsible for supporting the quality inspectors to ensure accurate documentation of all finished and semi-finished parts that are made at contract manufacturers. This position is responsible for maintaining inspection documentation, certificate of analysis and standards. Daily and monthly reporting.

WHAT YOU WILL DO 

• You will support department and organizational goals and objectives.
• You will perform required review and systemic release or reject for contract manufacturer product.
• You will log and label standard samples, Work with appropriate CM teams to acquire needed standards.
• You will file and maintain CofA documents received from CM Vendors. You will work with appropriate CM teams to acquire missing documents.
• You will coordinate and schedule contract manufacturing workload with External Operations Planning department and New Product Development.
• You will work with the Quality team to investigate customer complaints.
• You will use statistical sampling tools such as ISO 2859, ANSI/ASQ Z1.4, or per company's SOP.
• You will conduct training with others (both internal and external) to ensure test procedures and work instructions are understood and applied correctly.
• You will perform other duties as assigned.
• You will work with Quality Inspectors, Quality Specialist, Supervisor, Planner, and Buyer
• You will collaborate with Quality Specialist in the collection of data, samples, performing process and product audits.
• You will actively support the Finance Department with the resolution of blocked/non- conforming materials at contract manufacturers and/or distribution center.
• You will adhere to the company’s T&E policy.

WHO YOU ARE  

• You are someone with a minimum 1-year experience in Quality control environment preferably in cosmetics or FMCG with exposure to FDA and cGMP regulations.
• You are someone who completed a two-year Associates degree in science or technical discipline or equivalent work experience.
• You are someone with ASQ - Certified Quality Inspector (CQI) is highly desired
• You are someone with knowledge of basic math and statistics.
• You are someone with the ability to read and interpret specifications and drawings.
• You are someone with hands-on experience with basic measuring equipment.
• You are someone with basic knowledge of MS-Office suite (Excel, Word, PowerPoint, Visio).
• You are able to lift, stand or walk constantly all shift as needed.
• You are someone with strong communication and interpersonal skills at all levels of the organization.
• You are someone who’s able to handle large volumes of work and change priorities as needed.
• You are someone who works independently, requiring minimum supervisory direction.
• You are someone who takes the initiative and is self-motivated.

If this sounds like you, we want you on our team.  Apply today and let's create something beautiful!

Your Dreams. Our Future.

The hourly rate for this position may vary based on geographic location. Pay is based on several factors including knowledge, skills, and experience. In addition to base pay, we may offer additional forms of compensation as part of a total compensation package, including a full range of benefits.

You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization’s values.

What We Can Offer You

At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:

· Medical, Dental, & Vision Insurance

· Life and Disability Insurance

· Paid Time Off

· Paid Volunteer Days

· Paid Company Holidays

· Paid Parental Leave

· 401K with 6% Company Match

· Talent Development & Learning Programs

· Internal & International Mobility

· Product Discounts & Annual Gratis

· Employee Led Affinity Groups

· Tuition Reimbursement

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law