Shiseido Training Associate

Date:  Sep 23, 2021
Location:  Gangnam-gu
Company:  Shiseido
Country/Region:  KR
Custom Field 4:  Employee (Permanent)
Company:  Shiseido



The primary role of this position is to plan, strategize and implement the activities to develop beauty consultants to their fullest potential to achieve sales objectives







  • Conduct training needs analysis to determine opportunities for productivity and profitability improvement in the areas of newly recruited beauty consultants, makeup artists and beauticians’ orientation.
  • Design and prepare training materials which will effectively improve the skills of the beauty consultants in order to deliver the brand’s expectations on the job.
  • Design and develop training objectives for each training and provide measurement and evaluation for training effectiveness.
  • Ensure beauty consultants are properly trained to achieve objectives by translating marketing and sales activities into the training modules.
  • Conduct OJT at the counter to monitor the progress/ performance of beauty consultants.
  • Plan training budget, ensuring expenses are kept within the budget allocation.
  • Plan and conduct monthly training (New Products, Reinforcement, Skills etc.) for beauty consultants.







  • Establish the recruitment standards of beauty consultants and ensure that the correct calibre is recruited for the brand.
  • Mentor, monitor and evaluate new beauty consultants.


Staff Relations


  • Responsible for inspiring and maintaining the beauty consultants’ motivation.
  • Conduct counselling and handle obstacles when necessary.


Customer Relations


  • Manage all customer feedback relating to service level and allergies.




  • Responsible for conducting and implementing all consumers’ workshops and events.
  • Participate in PR and Press events.




  • Maximum 5years of experience in Training within the cosmetic retail industry
  • Broad knowledge on prestige beauty brand and skincare theory
  • Solid coaching and training experience in delivering specific training especially in luxury beauty/skincare training especially in roadshows, stage demonstration or workshops.
  • Strong people management skills, confident in presenting and influencing at all levels.
  • Makeup and presentation skill are “plus”.
  • Strong written and verbal communication skills.
  • English skills proper for business communication in speaking and writing
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)

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