Sales & Training Executive (NARS) - NYC Metro

Job Summary:

The Sales and Training executive will educate, collaborate, and strategize with all respective external retail partners to drive sales and achieve/exceed comprehensive company objectives.  These objectives include adherence to budgetary spend commitments and overall profitability. This hybrid role provides support, extends partnership, responds to retailer needs and provides solutions in both virtual and in-store capacities. This partnership is inclusive of coaching and developing all NARS brand partners, artist affiliations and retailer representatives. The role is inclusive of selling, education, and training to cultivate and maintain strong account relationships, motivate retailer engagement, and ultimately drive retails.

Primary Duties & Responsibilities:

• Responsible for driving sales and executing strategies and initiatives within each retailer to ensure the achievement of sales plan.
• Achieve and adhere to budgetary spend commitments: financial responsibility inclusive of travel and expense, freelance spend, and measurables to preserve profitability and secure bottom-line
• Build and maintain strong strategic partnerships with internal and external business partners resulting in increased understanding of the business and achievement of successful sales results.
• Create an open and collaborative environment that influences the sales teams of Department Stores, Ulta and Sephora. 
• Cascades knowledge and best practices within the field organization.
• Responsible for recruiting, hiring, and developing freelance team.
• Execute successful in store and virtual events within territory, achieving event goals.
• Evaluates retail trends to determine resource movements against sales.
• Meet all deadlines for requests including calendars, expense, and event recaps.
• Participate in regional meetings and conference calls to provide partnership and create solutions to address business needs.
• Maintain a high level of knowledge of all products as well as ingredients to serve as an education liaison to the consumer/retailer.
• Ensure consistency of NARS image and uphold counter and gondola appearance to schematic standards
• Maintain a cohesive monthly schedule that aligns with territory volume, call cycle, top volume door focus, as well as business needs. Implement into shared document by the 20th of the preceding month.
• Ability to drive a car, which is necessary to perform visits to all doors in the call cycle of the defined territory (Valid Driver’s License Required)
• Be the brand ambassador in store and virtually, representing NARS in a positive light and promoting the brand at every opportunity.  Build a positive reputation and perpetuate a sense of goodwill around the brand.

Working Relationships/Key Stakeholders:

• US Education Team
• Wholesale/Retail Executives
• Global/US Marketing
• Field Partners

Financial Accountability

• Send weekly recaps to Regional Director on business and plan of action for the week ahead with a top volume door focus
• Accountable for achieving company objectives relating to retail sales plan, inventory management, and budget control and profitability.

Qualifications & Competencies: 

• Minimum of 2 years Cosmetic Account Executive or 5 years Account Coordinator experience. (or equivalent position)
• Demonstrated ability to drive sales through fostering relationships and providing exceptional customer service
• Ability to work collaboratively and build positive/effective business partnerships
• Ability to interact with all levels of management in a fast paced, high growth, changing environment
• Ability to work independently to prioritize and achieve results
• Must have outstanding interpersonal and communication skills, both verbal and written
• Effective planning, organizational and time management skills
• Proficient Microsoft Office Skills
• Ability to lift, push and pull up to 50 lbs
• Able to stand for up to 8 hours
• Holds a valid driver's license

Trust 8 Competencies

Below is a list of Trust 8 Competencies designed to help employees at Shiseido Americas succeed as the company continues to evolve and innovate.

1. Think Big: Adapt a big-picture perspective. Deliver new values through creativity.
2. Take Risks: Embrace Risk, Practice “Trial and Error and Trial”.
3. Hands On: Consider Front-line realities when making decisions. Take the lead from end to end.

4. Collaborate: Leverage the diverse capabilities of colleagues.
5. Be Open: Create an environment that encourages everyone to speak up.
6. Act with Integrity: Be sincere and humble at all times.
7. Be Accountable: Commit to the goal. Take accountability for the execution.
8. Applaud Success: Create a culture that celebrates success.

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Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law