Laura Mercier Account Manager - Harvey Nichols, Edinburgh

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Date: 13-Jan-2022

Location: Edinburgh, EDH, GB

Company: Shiseido

Laura Mercier Business/Account Manager





With a large range of Cosmetics, Skincare, Body & Bath and Fragrances to be proud of, Laura Mercier is designed for women of all ages and skin types. As a Business Manager you will embody Laura’s philosophy, inspiring and motivating your team to be the best they can, every day.


We are part of the Shiseido Group, and in joining Laura Mercier you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business.





Founded in 1872 in Japan, Shiseido is one of the top leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in about 120 countries with 45 000 employees and 70 nationalities, Shiseido offers a unique selection of skin care, makeup and fragrance resulting in over 1 trillion yen of net sales in 2017. Thanks to 146 years of heritage, Shiseido constantly creates high-quality, highly functional, safe and innovative cosmetics and develop brands deeply loved by people from all over the world.


Shiseido EMEA is Shiseido's Regional Headquarter for the Europe, Middle East and Africa (EMEA) regions. Representing a workforce of 4,000 employees in 88 countries, Shiseido EMEA is covering worldwide activities for fragrance brands (Alaïa Paris, Dolce & Gabbana, Elie Saab, Issey Miyake, Narciso Rodriguez, Serge Lutens, Shiseido fragrances and Zadig & Voltaire) as well as business and distribution of Shiseido group brands (BareMinerals, Buxom, Clé de Peau Beauté, Laura Mercier, NARS and the brand Shiseido). Shiseido EMEA is home to the Center of Excellence (CoE) for Fragrance. The Center uses Shiseido’s acclaimed scientific methods and innovative technologies in creating new and unique fragrances for the global market.





Laura Mercier empowers women all over the world to express and embrace their individual beauty. Inspired by Laura’s philosophy “What makes you unique makes you beautiful”, we’re on a mission to create naturally flawless faces through renowned artistry techniques and truly iconic products.





Reports to: Area Manager Laura Mercier

Job Location: Harvey Nichols, Edinburgh

Contract type: Permanent Contract, 37.5 hours per week over 5 days





Through your leadership your will develop the team to offer exceptional service and educate customers on our award-winning products and original techniques. You’ll be empowered to take accountability for driving your own Laura business and maximising sales opportunities.


Thinking in unique and innovative ways, you will use your artistry expertise and networking skills to seek opportunities to engage new customers whilst delighting existing customers, and all the while ensuring that the team follow your example and create a local Laura Mercier community to be proud of.


We’ll provide you with all the tools and training you need to ensure that you are able to deliver your goals. You’ll partner with your Area Manager, Education and HR as you draw on both your previous management and retail artistry experience to build a business plan that will drive those KPI’s across the team. As a Laura Mercier artist and leader, you’ll be armed with iconic products, French aesthetic and the best artistry techniques – inspiring women everywhere, and your team, to express and embrace their individual beauty.




  • Demonstrable Retail Management experience
  • Strong experience in artistry, ideally with a qualification
  • Ability to communicate effectively with Area Manager on business performance
  • Ability to drive KPIs and sales targets within the team
  • Excellent communicator
  • Experience in coaching and developing others
  • Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success




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