Supervisor, Production (2nd Shift)

Date:  Jan 4, 2022
Location:  East Windsor
Company:  Shiseido
Country/Region:  US
Custom Field 4:  Employee (Permanent)
Company:  Shiseido


Job Description Template


Division:  SAI

Hiring Manager:  Manager, Production

Department:     Supply Chain

Supervisor:   Manager, Production

Direct Reports:  Line Leads, Assemblers, Material Handlers, Set Ups

Job Title: Supervisor, Production- 2nd shift


Job Summary:                                                                                                                                                                             

Responsible for the safe, timely and efficient execution of the production schedule while meeting all quality objectives and conforming to all GMP requirements. Responsible for the daily activities of all direct Production personnel, ensuring that all operations are executed efficiently, effectively without compromising safety or quality.

Primary Duties & Responsibilities:                                                                                                                                  

  • Responsible for establishing the daily production schedule and priorities including reviewing with the Planning department and identification and resolution of bottlenecks. Ensure the daily schedule is executed without any compromise to safety or quality.
  • Responsible for monitoring, enforcing and modeling all safety, quality and GMP policies.
  • Responsible for monitoring efficiency results and identifying and implementing improvement plans.
  • Responsible for identifying and implementing training needs and identifying, hiring and training new employees.
  • Participate in the investigation and resolution of quality issues, deviations and the implementation of corrective actions.
  • Assist in the development and implementation of new department initiatives (5S, OEE, Kaizan).

Working Relationships/Key Stakeholders:                                                                                   

  • Production Assemblers
  • Production Setups
  • Material Handlers
  • Checkpoint Personnel
  • Line Leaders
  • Senior Line Leaders
  • Production Supervisors
  • Mechanics
  • Maintenance Management
  • Quality Control Inspectors
  • Quality Control Management

-Direct reports to ensure departmental objectives are being met, procedures are being followed, and proper training is being planned and executed.

-Quality: A strong collaborative relationship with the Quality department is required for the identification and implementation of corrective actions related to quality issues found in production.

-Planning: The Supervisor will interact with the Planning team on a daily basis in order to set the proper weekly production goals that meet both the Customer's needs and optimize the Production department's performance goals.

-Maintenance & Technical: The Supervisor will work with both the Maintenance & Technical teams to identify projects to improve performance and to plan and execute line trials to support new product launches.

Qualifications & Competencies:

  • High School Diploma (or equivalent)
  • Minimum 2 years supervisory experience
  • Demonstrated problem solving skills in addition to strong communication and interpersonal skills
  • Leadership: Ability to effectively lead others in achieving shared goals and assignments
  • Attention to detail: Ability to produce consistent work at the same level of quality
  • Dependability: Ability to follow through on assignments and complete in a timely and competent manner.
  • Communication: Ability to communicate in English, both verbally and in writing. Ability to write routine reports and correspondence.
  • Math: Ability to add, subtract, multiply and divide. Ability to calculate rate, ratio and percentage and to interpret graphs.
  • Proficient in MS Office.
  • Bilingual (Spanish) is advantageous.



Below is a list of Core Competencies designed to help employees at Shiseido Americas succeed as the company continues to evolve and innovate.

  1. Business Insights: Applying knowledge of business and the marketplace to advance the organization’s goals
  2. Customer Focus: Building strong customer relationships and delivering customer centric solutions
  3. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
  4. Drives Results: Consistently achieving results, even under tough circumstances
  5. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
  6. Develops Talent: Developing people to meet both their career goals and the organization’s goals
  7. Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
  8. Instills Trust: Gaining the confidence and trust of others through honesty, integrity and authenticity
  9. Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Job Segment: Manager, Supply, QC, Supply Chain, Management, Operations, Bilingual, Quality