Specialist, Quality Assurance

WHERE YOU WILL WORK: 

Without compromising our steadfast commitment to Quality, Safety and Sustainability our manufacturing and packaging facility produces in excess of 70MM units per year.   This is a demonstration of our can-do attitude, collaborative spirit, focus on innovation and continuous improvement mindset.   Always People First! 

JOB SUMMARY

The QA Quality Engineer is responsible for defining and addressing Quality Improvement opportunities in all GMP areas. Has extensive knowledge of cGMPs and quality processes and procedures and accountable for the Annual Product Quality Review (APQR) and investigations for Non-Conforming products and materials. Conduct Customer Complaint investigations.  

WHAT YOU WILL DO 

• You will document the Customer complaints in the Complaint Database. Maintain the Data base.
• You will define if investigation is required and conduct the investigation for customer complaints.
• You will receive and record the customer complaint samples in the database and store them appropriately.
• You will participate the in the Quality Management meeting related to customer complaints
• You will organize and conduct meetings to discuss customer complaints with respected departments.
• You will generate Annual Product Quality Review (APQR)

• You will provide assistance in writing Non-Conformance report, Deviation, Consumer complaint investigation, metrics reports. Present data through meetings. Propose appropriate CAPAs to avoid reoccurrences.
• You will follow up on CAPA implementation, verification, tracking and closure.
• You will participate in Internal Quality Audits. Report observations and other potential concerns to the auditees and management, both through verbal presentation and written audit reports.
• You will provide GMP Training to other departments as needed
• You will research and prepare data needed for monthly quality metrics reporting
• You will assist in any project/task assigned by the Manager.

WHO YOU ARE 

• You have a minimum of 3 years of QA/QC experience in pharmaceutical, personal care or cosmetic industries.
• You have strong working knowledge of attribute and variable inspections, cGMP experience in Internal Auditing processes.
• You have positive leadership and team building skills.
• You have strong mathematical, technical and problem-solving skills; decision making, data collection and analysis.
• You have an ability to multi-task and work independently.
• You have strong communication and interpersonal skills, good verbal and written communication (English).
• You have solid computer skills with Word, Excel, Visio, PowerPoint, and Outlook, SAP or other production system environment experience a plus.

If this sounds like you, we want you on our team.  Apply today and let's create something beautiful!

Your Dreams. Our Future.  

#LI-Onsite

The base pay for this position may vary based on geographic location. Actual base pay offered will be based on several factors including job-specific knowledge, education, skills, and depth of experience. In addition to base pay, we may offer additional forms of compensation as components of a total compensation package, including participation in our bonus program which features the ability to overachieve, in addition to a full range of competitive benefits.