Planner, External Operations

Date:  Dec 30, 2021
Location:  East Windsor
Company:  Shiseido
Country/Region:  US
Custom Field 4:  Employee (Permanent)
Company:  Shiseido

Job Summary:

Manage the creation and timely execution of an achievable, efficient production schedule for a group of Contract Manufacturers (domestic and International) while maintaining targeted inventory levels and agreed upon service levels. Create and maintain purchase orders and other transactions within SAP and IBP planning systems.


Primary Duties & Responsibilities: 

  • IBP and SAP Planning and execution of the supply plan in line with forecasts and inventory targets
  • Review and maintain exception messages to ensure achievement of customer demand
  • Develop and maintain relationships with contract manufacturers to build rhythm and trust to enrich the relationship
  • Perform monthly or quarterly inventory reconciliations with assigned CM sites and ensure inventory accuracy.
  • Liaison with Quality and Contract Manufacturers on quality related issues to bring to resolution
  • Maintain purchase orders to align to supplier ship dates
  • Manage CS&OP business update meetings with contract manufacturers


Working Relationships/Key Stakeholders: 

  • Work with material planning team on component supportability and expedites when required
  • Liaise with the Sales & Operating team on demand requirements
  • Work with the NPC launch planning team on smooth transition on replenishment planning
  • Align with Quality on supplier quality related issues
  • Follow inventory policies defined by the Sales & Operating teams to translate into manufacturing production schedules
  • Establish productive and dynamic working relationship with cross functional partners, maintaining regular associations through meetings and communication


Financial Accountability: 

  • Maintain finished good inventory levels to meet targets
  • Execute production plans to mitigate lost sales
  • Management of Excess & Obsolete of finished goods, bulk and WIP’s based on demand fluctuations to mitigate excess by cancellation, deferrals or reductions
  • Incremental cost of expediting finished goods based on planner accountability
  • Fill rate of finished goods ADC inventory to meet and ship customer orders
  • Management of Days of Supply of finished goods based on inventory targets and safety stock set by the S&OP teams


Qualifications & Competencies:

  • 4-year academic degree in relevant field or job experience
  • Minimum 2-4 years of experience in a supply planning role, ideally in a manufacturing or supplier environment in consumer goods
  • Strong organization and problem -solving skills
  • Working knowledge of MS office and ERP systems, preferably SAP
  • Excellent communication abilities
  • Team worker who pays attention to detail
  • Collaborative
  • Drives Results



Below is a list of Core Competencies designed to help employees at Shiseido Americas succeed as the company continues to evolve and innovate.

  1. Business Insights: Applying knowledge of business and the marketplace to advance the organization’s goals
  2. Customer Focus: Building strong customer relationships and delivering customer centric solutions
  3. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
  4. Drives Results: Consistently achieving results, even under tough circumstances
  1. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
  2. Develops Talent: Developing people to meet both their career goals and the organization’s goals
  3. Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
  4. Instills Trust: Gaining the confidence and trust of others through honesty, integrity and authenticity
  5. Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  6. Drives Vision & Purpose: Painting a compelling picture of the vision and strategy that motivates others to action
  7. Cultivates Innovation: Creating new and better ways for the organization to be successful

Job Segment: Operations Manager, Supply, Supply Planner, Material Planner, Operations, Manufacturing