Training Executive (NARS) - Chicago

Date:  Jun 7, 2024
Location:  Dallas
Company:  Shiseido

Job Summary: 

The Training Executive is responsible for planning, preparing, and executing on Field and Retail Education initiatives to support core selling strategies across the U.S.  This role is responsible for leading onboarding, seasonal trainings, new launch trainings, in-store development, and supporting events. This role functions as the in-store support market partner to the Sales and Training Executives, driving sales, education, events, and engagement for the Brand.


Primary Duties & Responsibilities: 

  • Execute area objectives: sales goals, education initiatives, new door openings, events and KPI’s, in partnership with the Sales and Training Executives in the territories.
  • Represent the NARS brand in image, artistry, education, passion, and productivity.
  • Onboard new Field Employees: Sales and Training Executives, Counter Mangers, Freelancers
  • Coach Counter teams, and Freelance Artists in-store on education and selling behaviors that project the brand image and help drive sell-through targets.
  • Executes education plans for Open-Sell, DSS, and Specialty to ensure KPI’s are achieved and prioritized based on door volume and needs of the territory.
  • Partner with Sales and Training executives to strengthen and grow bottom-line of assigned territories.
  • Build strong retailer relationships to broaden awareness and partnerships in the market.
  • Ensure hero/key sku’s, and new launch, are at the forefront of training curriculums for the Retailer populations.
  • Provide in-store support during key timeframes based on business needs, determined by Director of Training and in partnership with Regional Sales Director’s
  • Innovate and curate event strategies, in partnership with the Sales and Training Executives, and provide presence and sales support for the respective retailers.
  • Implement social media presence to promote the Brand, inclusive of events, support, and engagement strategies.
  • Partner with PR and lead the field engagement for @Narsissist.


Financial Accountability 

  • Partner with Sales and Training Executives to achieve all sales objectives in the region as well as sell-thru and category focus expectations.
  • Budget and plan, spend within limits of allocated budget for T&E
  • Send in timely and accurate travel and expense reports with receipts monthly


Qualifications & Competencies: 

  • Must have the ability to travel 50% of the time.
  • Minimum 8 years in Retail Cosmetics and selling environments with a proven track record of success.
  • Savvy in competitor environments and open-selling environments
  • Ability to speak in large groups, in-person, and virtually with confidence and leadership presence.
  • Strong presentation skills over various forums, with a heightened focus on digital platforms
  • Eagerness and enthusiasm to participate in PR and social media endeavors
  • Excellent makeup artistry and selling skills, preferably in open-sell and retail environments.
  • Ability to manage budgets and expenses.


Trust 8 Competencies

Below is a list of Trust 8 Competencies designed to help employees at Shiseido Americas succeed as the company continues to evolve and innovate.

  1. Think Big: Adapt a big-picture perspective. Deliver new values through creativity.
  2. Take Risks: Embrace Risk, Practice “Trial and Error and Trial”.
  3. Hands On: Consider Front-line realities when making decisions. Take the lead from end to end.
  1. Collaborate: Leverage the diverse capabilities of colleagues.
  2. Be Open: Create an environment that encourages everyone to speak up.
  3. Act with Integrity: Be sincere and humble at all times.
  4. Be Accountable: Commit to the goal. Take accountability for the execution.
  5. Applaud Success: Create a culture that celebrates success.



Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law

Salary (Min-Max):  $81,320.00-$111,815.00

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Retail Sales, Training, Sales Support, Retail, Operations, Sales