Drunk Elephant Beauty Advisor - Sephora, Birmingham (30 Hours)

Drunk Elephant Beauty Advisor

Reports to: Area Sales & Education Manager Drunk Elephant
Job Location: Sephora, Birmingham 
Contract type: Permanent Contract, 30 hours per week over 4 days

Hourly rate: £12.21

MISSION

Drunk Elephant,  Isolates the most effective ingredients that directly benefit the health of skin.  Drunk Elephant see this as an ingredient elimination philosophy for a total skin reset. Using these products exclusively is the best way to get maximum results.

We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility.

The Suspicious 6

We believe six ubiquitous ingredients are at the root of almost every skin issue we see––essential oils, drying alcohols, silicones, chemical sunscreens, fragrances/dyes, SLS––and when they're entirely removed from one’s routine (when you take a #drunkbreak🐘), skin can reset and return to a healthy, balanced state. That’s our ingredient-elimination philosophy for a total skin reset.

Skincare “Smoothies”

We think of our skincare routines as smoothies. They’re good for you, they’re easy to mix, and you can change up the recipe whenever you want. Plus, all of our products are biocompatible and bioavailable, which means they’re highly absorbable.

Drunk Head to Toe

Skin is skin—and whether we call it the scalp or the eye area or the legs, it can only function at its healthiest when it’s treated with smart, nourishing, biocompatible ingredients. So we decided to make a line of hair-care and body products that followed one simple idea: Respect the skin by only using ingredients it can get along with.

We are part of the Shiseido Group, and in joining Drunk Elephant you will not only receive industry, leading training in all things skin, a generous discount on our amazing award winning products and the chance to be part of a fast growing visionary brand – you join an incredible group network of brands, where developing our people is at the heart of our business.

ABOUT SHISEIDO GROUP

Our mission : Beauty Innovations for a Better World

Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.  Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?

Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.

To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams

1.            Leverage our unique portfolio of Beauty brands across all 3 categories

2.            Stay agile and capture new retail opportunities

3.            Customer-driven decisions

4.           Create a great place to work in Beauty

Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.

Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty.  Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.

We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.

Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.

ABOUT DRUNK ELEPHANT

We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility.

MAIN RESPONSIBILITIES

You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business. You are a Beauty and skin enthusiast and will be confident, engaging and knowledgeable about Drunk Elephant  brand history and high performance formulas, ensuring customers are excited and connected with both Drunk Elephant brand and you as a beauty professional. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and store teams. You will maintain high standards of visual excellence of the Drunk Elephant retail space within the store and will be expected to oversee the visual representation of our sister brands within your store.

With a selective distribution, of this model your voice is always heard and you have the opportunity to make a real impact on the business. We expect you to be dedicated and enthusiastic to develop your knowledge about skincare and beauty, to be proactive and target driven with a true passion for the beauty industry and what it represents. In return we offer world class training – we invest in you, ensuring you have the highest level of product, sales and services training, enabling you on your journey to become the best Beauty professional you can be.

PROFILE

• Ability to work to a sales target in a fast paced environment
• Excellent communication skills with all touch points, Customers, Line Manager and retail partners in store
• Self-motivated and results driven
• Ability to work independently and as part of a team
• Committed to excellence in service and standards
• Customer facing and/or retail sales experience desirable
• A warm and vibrant personality, you are approachable.
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

The benefits you’ll love…

30 days holiday, including bank holidays, increasing with service

Generous discretionary commission scheme

Contributory pension scheme – 5% employer contribution

Generous product allocation & discount

Enhanced parental allowance

Life Assurance up to x2 your salary

Employee referral bonuses

Access to Retail Trust

Annual performance and development reviews so you know your career is going in the right direction

Position Reference: 14373