MAIN PURPOSE

Group Key Account Manager is responsible for managing an array of accounts; achieving high sales targets and sometimes even overseeing the work of account executives. 
Also building relationships with new clients and leading team productivity and to profitably grow the business in accordance with the site business plan - ensuring the growth 
of existing business and generating new opportunities to increase market share.

KEY RESPONSIBILITIES

• Develop, monitor and manage a portfolio of retailers/clients account, manage channel in accordance with the strategy of division and brands. 

• Create an annual business plan/trade marketing plan taking into account levers of growth to achieve brand results (sell-in, sell-out, market share) and the profitability of 
  brands within the account. Sales forecast management for both demand and supply.

• Manage on Product mixed (assortment) and manage on promotion activity by channel and overall. Analysis of business opportunity, overall operations, business update 
  competitor update and portfolio.

• Establishes productive, professional relationships with key personnel in assigned customer accounts.

• Establish and implement the plan including trade marketing/animation/ merchandising/training. Follow up return-on-investment of actions and animations. Support the 
  development of the account, including e-retail. 

• Drive the performance of their accounts (P&L). Manage stock agreements with trade partners. Monitor contracts/invoices associated with the brand. Prepare and conduct 
  brands strategy meetings with the trade marketing.

• Have a control on budget and trade spending. Prepare report of expense summary monthly and other related report. 

• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.

• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

• Orchestrate and coach all account interlocutors. Engage with retail teams to deliver trade plans. Co-ordinate with other internal departments on retailer/client activity 
  (sales, supply chain, marketing, customer service, education, merchandising, legal department). Work closely with other account managers and retail teams. 
  Represent the retailer/client internally.

• Manages, coaches and develops his/her team and leads multi-functional team work between his teams and other departments. Ensures efficient customer intelligence.

• Process on workforce planning, market visit management and support on customer complaints

• Any assigned jobs   

REQUIREMENTS

• Bachelor's or higher in Business Administration or related field.

• At least 3 - 5 years working experience in manager level.

• Proven experience in beauty cosmetics or skincare, FMCG or Consumer product.

• Good leadership skills, highly motivated and energetic.

• Understand the complexity, strong multi management, initiative and interpersonal skills.

• Excellent communication and presentation skills.

• Good command of both spoken and written English.

• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success.

Shiseido (Thailand) Co., Ltd
8 T One Building 23rd – 24th floor, Sukhumvit 40 Alley, Sukhumvit Road,
Phra Khanong Sub-district, Khlong Toei District, Bangkok, Thailand
Tel : 0-2032-8300 ext. 705